Change Management Executive

About MOH Holdings and the Role

MOH Holdings serves as the parent company for Singapore's public healthcare institutions, committed to fostering public healthcare improvements through a team-oriented spirit and professional growth opportunities. The organization values pragmatism, proactive problem-solving, leadership development, and collective care among its workforce.

The company is undergoing a significant business transformation by consolidating financial transaction, reporting, cost control, and materials management processes across Singapore’s public healthcare sector. This transformation involves implementing SAP's FICO and MM modules on the S/4HANA platform, transitioning from multiple SAP ECC6 systems.

Key Responsibilities

• Collaborate closely with the Change Management Lead and Implementation Partners to develop and implement a change management strategy that addresses user-level challenges and aligns with project rollout phases.
• Measure and report on change impact and user adoption progress to the Executive Committee.
• Create awareness of the change at program and user levels, effectively communicating the benefits and motivating engagement.
• Identify training requirements and support the organization and delivery of training programs to equip users for operational readiness.
• Engage with the change network to capture user concerns, ensure user feedback is incorporated into decision-making, and maintain strong user relationships.
• Develop communication materials to support stakeholder engagement and ensure clarity and alignment regarding the change initiatives.

Qualifications and Skills Required

• Bachelor’s or Master’s degree in a relevant field.
• At least two years of experience in change management roles.
• Prosci certification or equivalent as a Certified Change Practitioner or Change Management Professional.
• Experience with SAP ECC to S/4HANA migrations or SAP Central Finance implementations is advantageous.
• Deep understanding of human behavior in change processes, with skill in anticipating resistance and facilitating smooth transformation.
• Proven ability to engage and influence diverse stakeholders across multiple business units.
• Adept at operating in ambiguous, complex environments to provide clarity and direction.
• Experience in healthcare or regulated sectors such as finance is a plus.

Contract Details

This position is a two-year contract with a potential two-year extension and requires on-site presence in Singapore.