Career Counselor

Overview

This position focuses on guiding students by understanding their backgrounds and ambitions to recommend appropriate digital marketing courses or career pathways. The role involves articulating course details including content, duration, certifications, fees, and placement assistance. Additionally, the candidate will manage inquiries from various communication channels to achieve monthly admission goals and maintain CRM records for follow-up support.

Key Responsibilities

• Evaluate students' backgrounds and aspirations to suggest suitable digital marketing programs or career options.
• Clearly communicate course outlines, duration, certification details, fee structures, and support services related to placements.
• Respond to and manage incoming and outgoing inquiries via phone, WhatsApp, and email to achieve set admission targets each month.
• Keep detailed CRM records and offer assistance after enrollment to ensure continued engagement.

Preferred Qualifications and Skills

• Excellent verbal and written communication skills in English and relevant local languages.
• Possess a bachelor's degree with up to two years of experience in academic counseling, education technology sales, or tele-calling roles.
• Basic proficiency with CRM platforms, Google Sheets, and Microsoft Excel is necessary.
• Attributes such as goal orientation, the ability to listen attentively, and strong persuasive skills are essential.