Business Development & Sales Executive

Job Overview

We are seeking a driven Telecalling Executive to join our team within the manufacturing sector. This role involves proactive outreach and communication with both prospective and current clients to understand their needs and effectively promote our products and services, thereby enhancing sales performance.

Main Responsibilities

• Make outbound calls to potential clients in manufacturing-related industries such as suppliers, distributors, and B2B customers to present our products and services.
• Identify new business prospects and convert these leads into sales to expand the customer base and increase market share.
• Handle customer queries concerning product details, pricing, delivery schedules, and other pertinent information.
• Develop and maintain strong relationships with current and potential clients to foster lasting partnerships.
• Perform follow-up calls to confirm customer satisfaction, collect feedback, and uncover additional sales opportunities.
• Consistently meet monthly and quarterly sales targets through active promotion of company offerings.
• Maintain accurate and updated records of customer interactions and sales prospects within the CRM system.
• Keep abreast of market trends, competitor strategies, and customer requirements to refine sales techniques and better serve client needs.