Business Analyst

Position Overview

This role based in the National Capital Region involves working on-site or in a hybrid arrangement as required. The position requires the candidate to have Top Secret Security Clearance. The contract extends for five years with a possible additional five-year option, potentially lasting up to ten years in total.

The Business Analyst will be responsible for documenting and analyzing business processes within Canada's major projects and activities. The main focus is on assessing current processes to develop a unified and streamlined framework that supports automation and efficient management. The analyst will also offer expert advice on all business process-related issues.

Key Responsibilities

• Assess existing business processes related to assigned projects or operations to gauge performance and relevance.
• Update and revise documentation including road maps, business plans, process maps, presentations, and briefing notes as necessary.
• Identify opportunities to optimize and streamline organizational and project business processes and outputs.
• Conduct and analyze employee surveys, providing comprehensive reports.
• Define tactical and strategic business goals ensuring alignment and traceability through organizational metrics that govern ongoing performance.
• Lead interviews, workshops, and design thinking sessions to support the development of new business objectives and outcomes.
• Create key performance indicators for strategic, operational, and project purposes.
• Deliver analysis, solutions recommendations, and presentations on business improvement themes.
• Catalog and analyze strategic, core, and support processes, recommending enhancements to align with strategic and operational objectives.

Expected Deliverables

• Development and submission of detailed work plans.
• Bi-weekly progress reports outlining completed tasks, upcoming activities, risks/issues, and corrective measures needed, intended for Project Authority oversight.
• Creation of business process artifacts using established formats and notation standards.
• Reports highlighting existing gaps, prioritization outcomes, and recommended business improvements for implementation.
• Documentation and communication of future state business processes for key business activities.
• Preparation of occasional management reports as requested by the Project Authority.

Qualifications and Experience

• University undergraduate degree or diploma, or ten years of progressive experience in Information Technology.
• At least ten years of experience serving as a Senior Business Analyst or Consultant.
• Minimum of a decade leading organizational reviews and process redesign consistent with departmental strategic goals, including evaluations of current conditions and recommendations for updated governance frameworks involving internal and external stakeholders.
• Ten years’ experience in developing and executing strategic and project plans, facilitating breakthrough initiatives and establishing new or revised organizational structures.
• Extensive experience researching, proposing, and implementing innovative solutions and best practices.
• Proven capability in preparing presentations and briefing materials for executives, senior management, and diverse stakeholders.