Business Analyst

Position Overview

Join Vancouver Coastal Health as a Business Analyst within the Business Support & Administration Team. This role involves examining data to uncover trends and areas for service enhancement, driving innovation and efficiency improvements.

Key Responsibilities

• Analyze diverse datasets including human resources, financial, and clinical information to identify opportunities for improvement using advanced statistical techniques.
• Develop customized reports tailored to departmental requirements, providing management with actionable recommendations for process enhancements.
• Monitor and report on quality management system performance against established benchmarks, delivering regular data analysis and insights.

Commitment to Values

Work is conducted with dedication to Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, as well as Planetary Health principles.

Qualifications and Experience

• Master’s degree in Business Administration, Information Technology, or a related discipline coupled with at least three years of relevant experience conducting data analysis and overseeing system quality management.
• Proficient in querying databases using tools such as PeopleSoft, Crystal Reports, Microsoft Access, Excel, and SQL.

Skills and Abilities

• Strong statistical analysis capabilities.
• Comprehensive understanding of quality assurance processes.
• Effective facilitation and communication skills for engaging staff across levels.
• Strategic thinking with ability to balance long-term planning and immediate operational needs.
• Resourcefulness in gathering and analyzing pertinent data and industry research.
• Innovative mindset focused on results and continuous improvement.
• Keen awareness of technological advancements and readiness to adapt.
• Strong relationship-building with internal and external stakeholders, emphasizing cultural sensitivity and diversity.
• Firm commitment to diversity, equity, and inclusion throughout engagements.
• Capability to work autonomously and collaboratively within teams.
• Proactive problem-solving and initiative in identifying system gaps.
• Meticulous in data collection, maintenance, and reporting with clarity and precision.
• Physical capacity to fulfill role responsibilities.

Additional Information

In compliance with Ministry of Health policies, all health workers must disclose past vaccinations or infection histories to facilitate appropriate health measures. This will be part of the onboarding procedures.

Benefits

• Comprehensive health coverage including Medical Services Plan, extended health, dental, and municipal pension.
• Opportunities for career advancement through employer-sponsored training and leadership development.
• Wellness programs offering counseling, critical incident support, and innovative health services for employees and immediate family.
• Recognition programs celebrating contributions of staff, medical staff, and volunteers.
• Access to exclusive discounts and deals specifically for Vancouver Coastal Health employees.

Inclusion and Diversity Commitment

Vancouver Coastal Health fosters an inclusive environment welcoming applications from equity-deserving groups, including Indigenous Peoples, racialized individuals, persons with disabilities, and people of diverse gender identities and sexual orientations. The organization is recognized among Canada's and BC's top employers for diversity and youth engagement.

Application Notice

Only shortlisted candidates will be contacted. Internal employees have a different application process; external applicants will be considered separately.