Assistant Manager - Training Processes (Personal Independence)

Overview

KPMG operates as a global network delivering Audit, Tax, and Advisory services. KPMG India, part of KPMG International Cooperative, was founded in 1993 and functions as a unified business entity leveraging global resources to address local regulatory, legal, market, and competition landscapes.

Role & Responsibilities

• Manage comprehensive training processes, including monitoring progress, sending reminders, escalating issues, handling exceptions, and ensuring necessary follow-ups.
• Maintain accurate training trackers, reports, and population data to guarantee completeness and precision.
• Assist in maintaining process documentation and evidentiary records adhering to SoQM and QC1000 standards.
• Collaborate with teams across HRMS/GLMS, IT, Data, service lines, and process owners to facilitate smooth operations.
• Confirm accuracy of dashboards and reports by cross-validating with source data; track delays related to GLMS IDs; document system issues and contribute to their resolution.
• Promote automation and innovation by leveraging tools like Excel, Access, macros, Power BI, Copilot, and GenAI to improve reporting, analysis, and overall process efficiencies.
• Provide additional support to Independence and Risk Management processes as needed.

Candidate Profile

• Relevant experience in Independence, Risk Management, automation, or related operational roles (experience requirements to be updated by HR).
• Academic qualifications include graduation or postgraduation in disciplines such as BBA, B.Sc., or B.Com; an MBA is considered advantageous.
• Strong command of Microsoft Office suite, particularly Excel, Word, and PowerPoint, with preferred knowledge of automation tools like macros, VBA, and Power BI. Exposure to Copilot or GenAI technologies is beneficial.
• Team-oriented approach with proven ability to mentor and guide junior colleagues.
• Exemplary communication skills, capable of effective drafting, stakeholder engagement, and diligent follow-ups.
• Capable of managing several tasks concurrently in a dynamic, deadline-constrained environment.
• Detail-focused, reliable, solution-driven, and dedicated to maintaining high standards of quality and client service.

Equal Opportunity

KPMG India upholds a policy of equal opportunity across all facets of employment without discrimination based on color, caste, religion, age, gender, nationality, citizenship, sexual orientation, gender identity or expression, disability, or any other legally protected attribute. The firm fosters an inclusive culture where everyone is welcomed and treated with fairness. Reasonable accommodations for accessibility or other needs during the recruitment process are available upon request.