Assistant Manager - Estate Operations
Ahmedabad, Gujarat, India · Tempo total
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- Experiência
- Mais de 5 anos
- Salário
- —
- Vagas
- 1
- Publicado
- há 5 horas
- Modo de trabalho
- No escritório
- Educação
- Qualquer graduado
- Elegibilidade
- Candidates with a B.B.A., B.M.S., or any graduate degree in any specialization are eligible to apply.
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Onde você trabalhará
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About the Role
The Assistant Manager - Estate Operations is responsible for overseeing the daily functioning and maintenance of estates across multiple locations. This role supports event planning and execution at estates to ensure top-quality service delivery and excellent customer experiences.
Primary Responsibilities
- Manage reception services smoothly while assisting with housekeeping, food and beverage services and maintaining the estate's cleanliness and visual appeal.
- Coordinate routine maintenance and ensure that all estate facilities are properly cared for and operational.
- Support vendor relations by helping to oversee service contracts, monitoring vendor performance, and resolving minor vendor issues to secure timely deliverables.
- Assist in organizing on-site events by managing logistics, collaborating with vendors, and arranging event requirements including accommodation, catering, and transportation.
- Help enforce compliance with safety protocols and operational standards to ensure estate security and regulatory adherence.
- Maintain detailed records of estate operations such as requisitions, maintenance logs, and vendor communications; assist in compiling reports on performance metrics.
- Respond to inquiries by estate visitors and residents, aiming to provide outstanding customer service and support.
Stakeholder Engagement
- Internal coordination with General Corporate Property Office, Business Unit and Site Admin Heads, Security Heads, and Admin Teams.
- External interaction with service partners and event management companies.
Qualifications and Experience
Applicants should hold a bachelor's degree in Business Management, Hotel Management, or a closely related field. Candidates must have at least 5 years of relevant work experience, including a minimum of 2 years in a supervisory or team management role within a medium to large organization.
Technical Skills
- Proficiency in data analytics and reporting tools related to administrative services.
- Experience in managing hard and soft services, including housekeeping and facilities.
- Competent in vendor and partner management, alongside project management capabilities.
- Skilled in strategy planning, governance, and use of technology for operational excellence.
- Familiarity with travel and accommodation management.