Airport Services Coordinator

About the Role

Launceston Airport is seeking a highly organised and proactive Airport Services Coordinator to join their Airport Operations team. This newly created position plays a critical role in supporting daily airport operations through administrative, rostering, and operational coordination assistance within a fast-paced and safety-focused environment. Working closely with operational leaders, this role ensures teams have the necessary information, systems, and processes to maintain safe, efficient, and compliant airport functioning.

Key Responsibilities

• Deliver comprehensive administrative support to Airport Operations including scheduling meetings, managing documents, preparing reports, assisting with procurement activities, and handling compliance paperwork.
• Manage staff rosters while ensuring adherence to enterprise agreements, fatigue management policies, and operational requirements.
• Coordinate access requests and security administration tasks, including issuing staff uniforms and access cards.
• Provide reception and administrative backup support as needed, fostering a collaborative and customer-centric team environment.
• Support operational initiatives such as project coordination, document control, business improvement efforts, and ensure compliance activities stay on track with accurate record keeping.

Candidate Profile

• Experience in administrative roles, operations support, or project coordination within dynamic environments.
• Proficient in rostering, scheduling, or workforce coordination with strong organisational and analytical abilities.
• Excellent communication and stakeholder engagement skills capable of building effective cross-team relationships.
• Detail-oriented with exceptional time management skills and capability to handle multiple priorities and meet deadlines.
• Self-starting, motivated, and passionate about delivering quality customer service and operational support.
• Experience with regulated or compliance-driven settings is advantageous but not mandatory.
• Highly skilled in Microsoft Office applications, particularly Excel and SharePoint.

Company Overview

Launceston Airport serves as Tasmania’s gateway, fostering connections with renowned destinations like Cataract Gorge, Cradle Mountain, Wine Glass Bay, and Stanley’s Nut. Since its origins in 1929, the airport has evolved significantly while maintaining a commitment to growth, safety, sustainability, and community impact as a predominantly Australian-owned operation that is vital to Northern Tasmania’s economy.

Culture and Values

The team operates within the terminal, embracing the vibrant aviation atmosphere. The airport values a "One Airport – One Team" philosophy, promoting a high-performance and community-oriented culture that encourages employee growth. The work environment supports personal development with values centred on authenticity, innovation, ownership, and collaboration.

Benefits

• Unlimited access to airport car parking for both business and personal use, available 24/7 all year.
• Flexible hybrid working arrangements.
• Additional leave days such as 'Airport Holiday' and 'Wellness Day.'
• Mental health and wellbeing programs.
• Employee Assistance Program (EAP).
• Opportunities for career and professional development.
• Participation in various social impact initiatives.
• Located in Launceston, one of Australia’s select '30 minute cities,' offering an exceptional living environment.

Diversity and Inclusion

The airport embraces diversity and inclusion as core to its culture, encouraging applications from all backgrounds and fostering a workplace environment that values the uniqueness of each employee. Equal employment opportunities are provided regardless of gender, age, sexual orientation, ethnicity, disability, or other factors.