Agent Success Lead

About Afriqahome

Afriqahome is a Kenyan property marketplace connecting buyers with verified agents and developers, facilitating a trustworthy property search experience without owning or selling properties directly. Buyers use the platform free of charge while agents subscribe optionally.

Role Purpose

This position aims to establish Afriqahome's approachable presence in Nairobi by building trust and relationships with local property agents, primarily across Kilimani, Kileleshwa, and Lavington.

Key Responsibilities

• Identify and visit property agents’ offices personally within the target areas to introduce Afriqahome and engage them in the platform.
• Maintain ongoing communication and follow-up primarily through WhatsApp to strengthen agent relations.
• Support agents throughout the onboarding process, ensuring they successfully list live properties and receive genuine buyer inquiries, sitting alongside them during setup without performing tasks on their behalf.
• Lead the design and execution of the agent program, including monthly sessions (8 to 15 agents), quarterly larger meetings featuring external experts such as conveyancing advocates or mortgage advisors, and practical workshops on listing photos and property write-ups.
• Organize venues, choose topics, manage invitees, and ensure repeat attendance at these programs.

Responsibilities Excluded

• Managerial oversight of personnel.
• Determining pricing or verification policies.
• Handling marketing or product development responsibilities.
• Engaging in commission-only compensation schemes.

Performance Metrics

Success is measured by the volume of for-sale listings live on the platform within the focus area and agent retention rates after 90 days, not merely by how many agents sign up.

Candidate Profile

• Minimum two years’ experience persuading clients face-to-face in sectors like property sales, insurance, SACCOs, telecommunications, FMCG, or related fields.
• Confidence and capability in dropping into offices unannounced and securing next steps.
• Fluent in English and Kiswahili with a daily working presence in Nairobi's target neighborhoods.
• Comfortable leading sessions in front of experienced agents.
• Highly organized with diligent record-keeping skills suitable for maintaining a CRM system effectively.
• Preferably possessing an existing network among Nairobi’s agents, experience conducting events or training, or having contributed as an early team member in a startup.
• If currently a practicing property agent, must pause taking new mandates and be EARB-registered and in good standing.

Remuneration and Benefits

• Fixed gross monthly salary negotiable according to expectations.
• Commission based on agents who activate, verify, and maintain payments, plus quarterly bonuses linked to geographic coverage.
• Reimbursement of transport and airtime expenses.
• Full statutory benefits including NSSF, SHIF, and Housing Levy with monthly payslips.
• An immersive three-week training period alongside the founder before independent work.
• Field-based role with a three-month probationary period reporting directly to the founder.

How to Apply

Applicants should submit their CV, contact number, and a brief account of a recent personal instance of successfully persuading a stranger to say yes.