Admissions Executive

Role Overview

Based in Singapore, this full-time position within the Admissions and Student Services team focuses on providing comprehensive support for admission processes, student services, and operational coordination. The Admissions Executive ensures the smooth handling of student applications, document verification, communication with stakeholders, and management of student pass formalities.

Key Duties

• Maintain and update student application records and documents within the internal database system.
• Review and organize application documents meticulously to guarantee completeness and accuracy.
• Submit applications to universities, private educational institutions, international schools, and relevant authorities efficiently.
• Track application progress and manage follow-ups on missing documents, offer letters, acceptance protocols, and enrollment procedures.
• Prepare application forms, student files, and necessary admission documentation as required.
• Serve as the primary contact point for students, parents, institutional partners, and sub-agency collaborators, providing timely and accurate information regarding admissions.
• Respond to enquiries across various communication channels including email, telephone, messaging platforms, online meetings, and face-to-face interactions.
• Support sub-agency partners with student applications, document preparations, and case management.
• Escalate complex or urgent issues to the Admissions Manager or appropriate departments as needed.
• Manage ICA student pass applications, renewals, cancellations, and related administrative tasks.
• Assist students with requirements such as medical checks, hostel applications, arrival logistics, and pre-enrollment formalities.
• Liaise with educational institutions and service providers to facilitate seamless student onboarding.
• Follow up with students and parents concerning outstanding documents, payment statuses, and enrollment prerequisites.
• Perform general administrative duties including data entry, document filing, scanning, copying, and record maintenance.
• Maintain accurate communications and application status tracking records.
• Contribute to internal improvements by refining application checklists, templates, and workflow efficiency.
• Ensure confidentiality and secure handling of sensitive student and partner information.

Candidate Requirements

• Holder of a Bachelor’s degree or higher qualification.
• At least one year of experience in administrative roles related to admissions, student services, or education.
• Previous exposure to international education, private educational institutions, education agencies, or student support is advantageous.
• Familiarity with education-related application processes and student documentation preferred.
• Exceptional organizational skills with the ability to handle multiple applications concurrently and with precision.
• Strong attention to detail and rigorous adherence to procedures.
• Excellent communication and interpersonal abilities.
• Professional, patient, and service-oriented attitude in interactions with stakeholders.
• Capable of working autonomously as well as collaboratively within a team environment.
• Demonstrates proactive behavior, adaptability, and eagerness to master new systems and workflows.
• Proficient user of Microsoft Office Suite (Word, Excel, PowerPoint), Google Suite, and common office collaboration software.
• Fluent in English and Chinese to effectively communicate with students, parents, and partners.

Benefits and Opportunities

• A collaborative and supportive team culture.
• Prospects for professional growth and career advancement within international education and admissions operations.
• Engagement with a workplace dedicated to service quality and academic excellence.
• Comprehensive health and wellness package including AIA Group Medical Insurance coverage.
• Performance-related bonus incentives.

Additional Information

Join SagePaths Global Education and contribute to shaping the educational journeys of students worldwide. Be part of a committed team that facilitates meaningful study decisions and supports global learning advancement.