Administrative Support Specialist

About Patient Transport Services

Patient Transport Services, part of Transdev Canada Inc, is Manitoba's largest and leading provider of non-emergency patient transportation, recognized for setting the benchmark in non-urgent patient transit. Our ongoing dedication to exemplary service quality has made us the top choice for patient transport throughout Manitoba.

Role Overview

We are recruiting an Administrative Support Specialist based in Winnipeg to join our team and contribute to daily administrative and financial tasks supporting the executive leadership.

Key Responsibilities

• Manage finance-related tasks including billing, recording payments, correcting and reissuing invoices, and resolving payment discrepancies such as missing, under or overpayments.
• Offer customer service support addressing inquiries, complaints, or feedback from clients, hospitals, and personal care homes.
• Provide administrative assistance to all executive leadership members as needed.
• Carry out additional duties assigned by management.

Qualifications and Skills

• Completion of Grade 12 or equivalent education, coupled with relevant administrative or clerical experience.
• Strong analytical abilities for information assessment and problem resolution.
• Effective planning, critical thinking, problem-solving, and time management capabilities.
• Proficient with office technologies including computers, copiers, scanners, fax machines, and telephone systems.
• Clean background check including vulnerable sector, child abuse, and adult abuse clearances.
• Demonstrated experience using Windows-based computer systems.
• Excellent verbal and written communication skills.
• Ability to work independently with minimal oversight.
• Competency in planning, scheduling, and coordinating tasks.
• Strong organizational skills with discretion in handling confidential information.
• Consistently positive employment history.
• Keyboarding skills of at least 30 words per minute along with excellent computer proficiency.
• Professional telephone etiquette reflecting in interactions and references.
• Highly developed listening skills.

Additional Information

Job Type: Full-time, Permanent

Work Schedule: Monday to Friday, 9:00 AM - 5:00 PM

Location: On-site in Winnipeg, Manitoba

Starting Salary: $18.50 per hour

Employee Benefits and Perks

• Comprehensive benefits package for full-time employees including Employee and Family Assistance Program.
• Employee referral bonus program.
• Recognized as an award-winning and Great Place To Work certified organization.
• Career growth opportunities within a global transportation company.
• Commitment to innovation and environmental sustainability.
• Support for employee development, work-life balance, and wellness.
• Inclusive corporate culture fostering diversity and employee success.
• Opportunities to contribute to socially impactful and sustainable mobility solutions.
• Chance to gain broad experience in a local and international corporate setting.

Recruitment and Accommodation

We encourage qualified individuals who are dynamic and outcome-oriented to apply. Transdev provides accommodations throughout the hiring process for candidates with disabilities upon request. Please advise Human Resources to arrange necessary accommodations for interviews.

Our recruitment system includes AI assistance during initial screening stages. We appreciate all applications; however, only shortlisted candidates will be contacted.