Administrative Assistant

About the Position

We are currently looking for a well-organized and detail-focused Retail Office Administrator to support the daily administrative operations at our HVAC office located in Tampa, FL. The role involves managing various office tasks, scheduling coordination, and ensuring effective communication between different departments within a fast-paced retail environment.

Key Duties and Responsibilities

• Manage daily office functions to support retail store activities effectively.
• Maintain and track inventory records, process purchase orders, and monitor shipments.
• Address and resolve customer questions and complaints, delivering excellent service.
• Handle payroll processes, employee scheduling, and maintain timekeeping records accurately.
• Maintain comprehensive sales reports, financial documentation, and store files.
• Assist with new employee onboarding, including conducting training and completing necessary paperwork.
• Organize store meetings, liaise with vendors, and manage office correspondence.
• Ensure adherence to company policies and relevant retail compliance standards.
• Support marketing initiatives, promotional activities, and update social media content when required.
• Assist store leadership with administrative duties and special projects as necessary.

Qualifications and Skills

• Minimum education requirement of a high school diploma or equivalent; Associate's or Bachelor's degree is advantageous.
• Prior experience in office administration, retail leadership, or customer service is preferred.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook) and familiarity with point-of-sale (POS) systems.
• Strong verbal and written communication skills; bilingual abilities in English and Spanish are considered a plus.
• Excellent organizational, problem-solving skills, and the ability to manage time efficiently.
• Capability to multitask and thrive in a fast-moving work setting.
• Knowledge of retail procedures and inventory oversight is beneficial.

Benefits and Career Opportunities

• Competitive pay along with a benefits package.
• Opportunities to advance professionally and grow within the company.
• A vibrant and supportive workplace culture.

Additional Information

This is a full-time role based in our Tampa, FL office. The successful candidate will be a pivotal part of keeping daily operations running smoothly in the background of our retail business.