Admin Executive

Overview

We seek a well-organized and proactive Sales Admin / Sales Coordinator to provide essential support to our sales team and dealers. This role involves managing communications, coordinating operations, and ensuring efficient sales processes daily.

Primary Responsibilities

• Collaborate closely with the sales team to handle inquiries, orders, follow-ups, and sales requirements each day.
• Manage inbound calls from customers and dealers, professionally redirecting them to relevant sales personnel as necessary.
• Verify stock availability and relay accurate updates to dealers and sales representatives.
• Work with the warehouse team to coordinate stock management, dispatches, and material needs.
• Keep daily sales and enquiry records current and well-maintained.
• Follow up with sales executives to monitor pending inquiries, price quotations, and order placements.
• Engage with dealers to provide information on product availability, pricing, delivery progress, and order status.
• Maintain thorough documentation of dealer orders, outstanding requirements, and sales inquiries.
• Relay important management communications to the sales team efficiently.
• Support the sales team in preparing quotations, processing orders, and managing basic paperwork.
• Ensure customer and dealer queries are addressed promptly and courteously.
• Generate sales reports on a daily and weekly basis for management review.
• Coordinate internally across accounts, warehouse, purchase, and logistics departments as needed to streamline operations.