LAKSHMI PRASANNA MEDA

About

Result-oriented communication professional with over 2 years of experience as a Telecaller Executive in a healthcare setting. Skilled in inbound and outbound calling, patient relationship management, grievance handling, and maintaining accurate records.

Experience

• Telecaller Executive
  Anu My Baby Hospital
  Sep 2022 – May 2024

Education

• Intermediate
  Intermediate
  2020 – 2022
• Secondary School Certificate
  Senior secondary School certificate
  Jun 2019 – 2020

Skills

• Communication
• Data entry
• CRM
• Outbound Calling
• Inbound Calling
• Excel
• Grievance handling
• Active Listening
• Conflict Resolution
• Word
• Patient Relationship Management
• Ms Office
• Call Quality Compliance

🗣️ Languages

• Telugu · Native
• English · Professional