Website Content and E-Concession Coordinator

Role Overview

The Website Content and E-Concession Coordinator manages daily activities related to online merchandising, catalog management, stock optimization, and content operations for Christian Louboutin's direct-to-consumer websites and marketplace/e-concession partners. This position guarantees product visibility, ensures content accuracy, optimizes inventory, and strives for commercial success while supporting localized shopping experiences in both English and Arabic.

Primary Responsibilities

• Manage and enhance category landing pages considering stock status, seasonal trends, and business goals.
• Ensure prompt activation/deactivation of products on Shopify.
• Lead seasonal merchandising efforts, including tagging products, preparing swatches, subtitles, collections, and campaign content.
• Create and update product collections following global and regional launch schedules.
• Keep product descriptions, attributes, and related content consistent and precise.
• Update website content on landing pages, product pages, and campaign pages regularly.
• Translate and localize website content and catalogs into Arabic.
• Deliver excellent customer experience by presenting appropriate product selections and easy navigation.
• Oversee catalog creation and updates on e-concession and marketplace partner platforms.
• Regularly audit catalogs to verify correct pricing, product descriptions, images, and attributes.
• Develop merchandising suggestions for partner brand pages to boost visibility and conversions.
• Collaborate frequently with partner merchandising teams to synchronize trading priorities.
• Support collection creation and data consolidation efforts.
• Maintain catalogs through partner portals, Product Information Management systems, and Excel forms.
• Ensure size guides and product details remain accurate and updated for relevant collections.
• Track stock and sales across UAE, Saudi Arabia, and other key regional markets.
• Detect inventory risks and sales potential by performing weekly performance analysis and reporting.
• Initiate replenishment to maintain ideal product availability.
• Spot missed commercial opportunities and advise additional product listings or style activations.
• Work closely with merchandising and supply chain teams to enhance inventory efficiency.
• Manage Return to Vendor (RTV) requests and related paperwork.
• Coordinate Vendor Inventory Control (VIC) requests and inventory adjustments when needed.
• Assist in markdown planning, RTV campaigns, and stock clearance operations.
• Visit stores regularly to assess product variety, stock, and customer trends.
• Collect retail insights and communicate findings to management.
• Support unified online and offline product strategies.
• Ensure product presentation and availability are consistent across all customer touchpoints.

Desired Skills and Attributes

• Capacity to handle repetitive tasks efficiently while ensuring quality.
• Proficiency with Content Management Systems and e-commerce tools.
• Exceptional attention to detail and accuracy.
• Excellent organizational and time-management abilities.
• Strong analytical skills to recognize issues and opportunities.
• Experience with data-driven reporting and KPIs.
• Familiarity with product catalog and content management.
• Deep understanding of e-commerce operations and the online customer journey.
• Ability to manage multiple priorities and meet deadlines in fast-paced settings.
• Process-driven with a commitment to continuous improvement.
• Strong collaboration and communication skills across teams.
• Advanced skills in Excel and data handling.
• Highly dependable with a responsible work ethic.
• Detail-focused with high standards for quality.
• Adaptable and comfortable with routine operational tasks.
• Proactive, efficient, and solution-oriented.
• Self-driven and capable of working independently.
• Team-oriented with a positive mindset.
• Strong sense of visual merchandising and commercial awareness.
• Skill in designing appealing product assortments and user-friendly site experiences.
• Knowledge in e-merchandising principles and best practices.
• Creative approach to product storytelling, campaigns, and content optimization.
• Customer-centered mindset to drive engagement and conversion.

About Christian Louboutin

Christian Louboutin is famed for its unique and iconic footwear branded by their signature red lacquered soles, first established in 1992 in Paris. The brand offers diverse collections for men and women that combine elegance, wit, glamour, and craftsmanship. The Beauty line has expanded since 2014 to include nail colors, lip products, fragrances, and eye collections. Globally, the brand operates over 130 boutiques.

Company Values and Culture

The brand values authenticity, integrity, respect, passion, agility, excellence, positivity, inclusiveness, creativity, and freedom. Employees enjoy autonomy, responsibility, and are encouraged to express their creativity within their roles.

Diversity, Equity, and Inclusion

Christian Louboutin is an equal opportunity employer that practices fair recruitment without discrimination based on race, color, gender, age, nationality, religion, disability, or any other factor. The company fosters a culture celebrating diversity and individual expression.