Trainee Hearing Aid Dispenser

Overview

Begin an enriching clinical career with Boots Hearingcare’s fully funded, paid 56-week Qualification in Hearing Aid Dispensing (QHAD) programme. This training balances classroom education with practical clinical experience in our stores, guided by expert clinicians and trainers, paving the way to becoming a Registered Hearing Aid Dispenser.

Role Details

As a Trainee Hearing Aid Dispenser, you will cultivate essential clinical skills and confidence to provide outstanding hearing care services within a supervised scope of practice. Your responsibilities include:

• Conducting hearing assessments and supporting customers throughout their hearing journey.
• Developing clinical proficiency alongside experienced Hearing Aid Audiologists.
• Engaging in structured workshops, online learning, and guided study.
• Completing written and practical assessments, while maintaining a Clinical Competency Logbook.
• Receiving continuous coaching, feedback, and milestone reviews.
• Gaining hands-on experience across various clinics and delivering exceptional customer care.

Programme Structure

The comprehensive 56-week programme offers:

• Workshops at the Training Centre covering clinical skills, hearing science, patient-centered care, and professional standards.
• Supervised practical experience in stores alongside qualified audiologists.
• Interactive virtual learning sessions combined with independent study.
• Regular assessments on theory and practice.
• Ongoing coaching and mentoring throughout the programme.

Important Dates and Work Conditions

• Programme commences Monday, 19th October 2026.
• Full-time contract entailing 37.5 hours weekly.
• Weekend work is part of the role requirements.

Benefits

• Starting salary of £25,000, with increments upon qualification.
• A car allowance of £3,000 to assist commuting.
• Discount card for Boots products.
• Access to free hearing aids if needed as an employee.
• Free flu vaccines and discounted family vaccinations.
• A comprehensive pension scheme and life assurance coverage.
• Access to a flexible benefits box tailored to personal needs.
• Recognition through long service awards.
• Generous annual leave starting at 25 days, increasing up to 30 days plus bank holidays.
• Support via Telus, a confidential assistance network for personal and work-related advice.

Candidate Profile

We seek candidates passionate about making a difference in others’ lives and committed to long-term clinical career development. Ideal applicants will have:

• Strong communication and interpersonal skills.
• A passion for providing excellent customer care.
• Willingness to learn and adapt within a structured training programme.
• Capability to work both independently and collaboratively.
• Flexibility to travel across clinics as necessary.
• A full UK driving license.

Entry Criteria

• Possession of GCSEs or equivalent with grades of 5 (High C) or above in English, Maths, and Science (with proof required).
• Preferably, prior relevant clinical experience in hearing care support or healthcare roles.
• Availability to work 37.5 hours per week, including some weekends.
• Preparedness to study independently and travel as needed.

Equal Opportunity Statement

Boots Hearingcare is dedicated to maintaining an inclusive work environment, ensuring fair treatment and equal opportunity for all applicants regardless of background or personal circumstances. We uphold values that include care, innovation, excellence, and team collaboration.