Student Enrolment Advisor

About the Role

Join Keypath Education as a Student Enrolment Advisor in a fully remote role based anywhere in Australia. In this dynamic sales position, you will engage with prospective students who are already interested in higher education, guiding them through the enrolment journey using a consultative sales approach. Your efforts will help match individuals to suitable university programs, significantly impacting their career paths.

Responsibilities

• Connect with prospective students who have expressed interest in studying, managing inbound inquiries and making outbound calls through an automated dialler.
• Use consultative sales techniques to help students explore course options.
• Provide follow-up support on applications and assist students in completing their enrolment.
• Respond promptly to communications via phone, email, and live chat.
• Maintain detailed records in CRM systems and manage your sales pipeline effectively.
• Meet enrolment and sales targets while ensuring a high level of customer service.
• Participate in daily coaching sessions and team meetings to foster collaborative teamwork.

Candidate Profile

• Minimum two years’ experience in phone-based sales.
• Demonstrated success in B2C consultative sales, ideally within student enrolments or admissions advising.
• Proven track record of meeting KPIs, sales goals, or performance benchmarks.
• Strong communication and relationship-building capabilities.
• Skilled at managing multiple sales opportunities simultaneously.
• Self-driven, well-organized, and proactive, especially suited to remote work settings.
• Experience in higher education sales or related fields is advantageous but not mandatory.

Work Environment and Requirements

• Work remotely with a reliable internet connection and a dedicated home office space.
• Residency within Australia with full Australian working rights is mandatory.
• Opportunity to work from or visit the Melbourne head office if desired.

Training and Development

• Complete a comprehensive onboarding process remotely in the first week.
• Engage in two weeks of structured mentoring alongside experienced advisors.
• Receive ongoing coaching and training from a dedicated Sales Training team and Team Leader.
• Benefit from continuous career development opportunities.

Compensation and Benefits

• Attractive base salary coupled with uncapped commission potential.
• Flexible fully remote work setup.
• Provision of full home office equipment and an internet allowance.
• Extra paid wellbeing days and access to mental health support resources.
• Access to internal leadership programs for career advancement.
• LinkedIn Learning platform for professional growth.
• Substantial discounts on postgraduate degrees through partnered universities.
• Meaningful career progression prospects within a global and growing education technology company.

Working Hours

• Full-time schedule totaling 38 hours per week.
• Monday through Friday with a rotating roster between 8:00 am and 7:00 pm AEST/AEDT.

Additional Information

Applicants must have full Australian work authorization. Successful candidates may be required to undergo a police check and other pre-employment vetting.

About Keypath Education

Keypath Education is a global leader in educational technology, partnering with universities to provide thousands of students with access to online learning annually. The organization values an inclusive, supportive, and collaborative culture that encourages personal and professional growth.

Ready to Make a Difference?

If you are motivated by sales success and passionate about positively influencing lives through education, consider joining Keypath Education in this impactful role.