Senior Solution Designer - Payroll Systems

About Singtel

Singtel embraces diversity, inclusivity, and a collaborative environment, valuing the unique backgrounds and perspectives of its workforce. Recognized as an Employer of Choice at the HR Fest Awards 2020, Singtel champions fair, performance-based work practices fostering innovation and strong customer connections.

Role Overview

We are seeking a Senior Solution Designer to join our Group IT – Corporate HR Systems team in Singapore, focusing on payroll systems. This position serves as the Subject Matter Expert (SME) on payroll technology, responsible for designing, implementing, and supporting enterprise-grade payroll solutions on cloud-based HR platforms. You will lead solution architecture, ensure compliance with statutory and regulatory standards, oversee system improvements, and maintain system performance and accuracy.

Key Responsibilities

• Design and implement payroll solutions tailored to business needs on SaaS platforms.
• Drive payroll process standardization and promote best practices during system deployments.
• Provide core support for payroll lifecycle including processing, integrations, data validations, and statutory compliance configurations.
• Manage technical payroll settings such as schemas and rules ensuring system stability and accurate regulatory reporting.
• Coordinate system enhancements, manage SIT/UAT testing, maintain functional documentation, and oversee release deployments within packaged solution environments.
• Perform root cause analysis to resolve complex issues and continuously improve payroll system operations.
• Act as liaison between HR, Finance, IT teams, and vendors, facilitating collaboration and ensuring smooth adoption of solutions.
• Participate in bi-annual HRSP upgrades and payroll system maintenance activities to ensure business continuity.
• Support penetration testing and audits for HR systems to guarantee compliance with security protocols and address vulnerabilities.
• Contribute to application strategy, roadmap development, and continuous advancement initiatives.
• Recommend and evaluate new technologies to optimize payroll system capabilities and efficiency.

Payroll Technology Advancement and Capability Building

• Keep abreast of the latest industry developments, payroll technologies, and SaaS platform innovations to enhance existing payroll solutions.
• Build and deepen technical and functional expertise for supporting system upgrades, enhancements, and platform performance improvements.
• Develop proficiency in cloud-based payroll platforms, their integrations, and runtime environments to support contemporary payroll architectures.
• Continuously upskill on emerging tools and technologies to boost payroll system scalability, reliability, and performance.

Qualifications and Experience

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related discipline.
• Over 8 years’ experience in IT consulting or HR system project delivery.
• At least 5 years of direct functional and configuration experience, including 2 years supporting Singapore Payroll.
• Successful delivery of at least two full payroll system implementation cycles.
• Hands-on experience with payroll parallel runs, regular/off-cycle payroll processing, payroll/time schema configurations, tax calculations, and payroll data replication.
• Strong knowledge of HR cloud technologies, statutory compliance, payroll regulations, and payroll data management and integrations.

Why Join Us?

Join Singtel to step into significant opportunities that promise professional growth and impactful contributions. Let’s collaboratively shape a vibrant digital future.