ਕੰਮ ਦਾ ਵੇਰਵਾ

About CWILL

CWILL (pronounced "quill") is a comprehensive post-purchase and retention solution designed specifically for Shopify brands. Its tools aim to reduce support inquiries, recover revenue lost through returns, and transform one-time shoppers into dedicated customers by enhancing every interaction following a sale.

Why Join CWILL

Your creative output will reach millions of shoppers daily via over 30,000 Shopify stores.
This is a founding design role where you set the visual standards rather than adopting existing ones.
Work within a small, agile team without bureaucracy and enjoy direct collaboration with leadership.
The company is profitable and bootstrapped, ensuring financial stability and growth without runway concerns.

Role Overview

We are seeking our inaugural US Brand & Visual Design Lead. This foundational position has accountability for shaping and delivering CWILL’s complete visual identity, affecting everything from the merchant-facing website to in-store Shopify shopper experiences.

Key Responsibilities

Manage and refine CWILL’s brand system, ensuring it remains sharp, coherent, and scalable across all platforms and materials.
Design and enhance marketing websites, landing pages, and promotional campaign pages with end-to-end responsibility.
Create consumer-facing UI elements including embedded widgets, in-product overlays, and co-branded experiences within Shopify storefronts.
Produce visual assets for events, booths, social media, pitch decks, and any other external brand representations.
Collaborate closely with engineering teams during handoff to ensure precise implementation of designs, primarily using Figma.
Participate in product UI design at the intersection of brand and product, including onboarding workflows, empty states, and notification layouts.
Maintain and grow a design system that integrates brand and product requirements effectively.

Candidate Requirements

A compelling portfolio showcasing strong visual design skills spanning web, product UI, and brand systems.
Proven experience designing consumer-centric components such as landing pages, event assets, widgets, and embedded user interfaces.
Proficiency in Figma and confidence in delivering designs that can be successfully built and launched.
At least three years of experience specializing in brand, visual, or marketing website design, preferably within B2B SaaS or direct-to-consumer ecommerce environments.
Expertise across brand and digital design disciplines including websites, widgets, illustration, and typography.
Ability to confidently handle projects with high ambiguity and start from conceptual sketches to finished product.

Preferred Qualifications

Hands-on experience working within the Shopify ecosystem or related companies such as Klaviyo, Yotpo, Loop, Narvar, AfterShip.
Experience leading or building design teams, transitioning from individual contributor roles to managerial responsibilities.
Background knowledge in post-purchase and retention-focused product domains.
Familiarity with AI-driven native product features.

Compensation & Benefits

Salary range: USD 90,000 to 120,000 annually plus potential bonuses, negotiable based on experience.
401(k) retirement plan.
Paid time off and holidays.
Health insurance coverage.

Senior Brand & Visual Designer