Senior Bartender

Role Overview

The Senior Bartender at Masale Goa is entrusted with managing all bar operations, ensuring an outstanding guest experience through expert mixology and effective team leadership. This position demands a deep knowledge of alcoholic and non-alcoholic beverages, inventory and cost management, and stringent compliance with hygiene and legal guidelines.

Primary Duties

• Prepare a variety of standard and innovative beverages, including cocktails and mocktails, maintaining consistent quality and presentation.
• Manage bar opening and closing procedures and uphold cleanliness and organization throughout shifts.
• Offer warm customer interactions, recommend drinks tailored to guests' tastes, and handle feedback professionally.
• Control and document inventory, minimizing waste and ensuring timely replenishment of supplies.
• Lead, train, and mentor bartenders and assistants, create duty rosters, and foster discipline and professionalism within the team.
• Ensure legal compliance with Goa Excise Rules and maintain food safety and hygiene standards rigorously.
• Oversee accurate billing and sales reconciliation through POS systems, coordinating closely with the accounts department.
• Contribute to menu innovation by suggesting new cocktails, promotions, and beverage pairings, while staying abreast of industry trends.

Qualifications and Skills

• At least five years in bartending, with two or more years in a senior supervisory capacity.
• Comprehensive knowledge of IMFL, imported spirits, wines, beers, and bar operations.
• Proficiency with POS systems and inventory management techniques.
• Exceptional communication, customer service, and leadership abilities.
• Bartending or hospitality certification is advantageous.
• Key abilities include advanced mixology, inventory and cost control, upselling, team leadership, problem-solving, and time management.

Key Performance Indicators

• Increase in beverage sales and overall bar profitability.
• Inventory discrepancies maintained below 2%.
• High customer satisfaction reflected in positive feedback.
• Zero violations in compliance and hygiene standards.
• Reduction of wastage and breakage of bar stock.
• Effective staff training and improved team performance.

Work Schedule and Benefits

• Rotational shifts including weekends and public holidays, with 9 to 10 hours per duty and scheduled weekly offs.
• Competitive monthly salary ranging from 15000 to 18000 INR, complemented by performance incentives and service charge sharing.
• Additional benefits include staff meals during duty, provided uniforms, paid leaves per policy, and opportunities for career advancement at Masale Goa.

Expected Standards

The Senior Bartender is expected to exemplify professionalism, uphold hygiene and service excellence, protect company assets, and ensure each guest has a memorable experience that embodies the hospitality and quality synonymous with Masale Goa.