Sales Advisor

About the Role

This position is ideal for someone naturally skilled in engaging with people, enjoys pursuing targets, and values seeing their efforts directly impact their earnings. You'll primarily interact with customers who have already initiated an insurance quote, so you won't be cold calling or hunting for leads. Your main responsibility is to understand each customer's priorities, clearly explain their options, and assist them in choosing the most suitable insurance coverage.

Customer conversations vary from simple to complex, requiring determination, confidence, and the ability to address questions or objections effectively. You will work towards defined goals while leveraging your talents in building rapport, problem-solving, and achieving measurable results.

Extensive support is provided through paid training and frequent coaching sessions to enhance your confidence and sales capabilities. You'll learn to handle objections, recover from setbacks, and continuously elevate your performance with leaders who invest in your professional growth.

As you develop your expertise, you will have expanded opportunities to increase earnings through performance incentives. Many leaders in the company began in this role, so dedication to learning and improvement can lead to career advancement.

Key Duties

• Work full-time in the office located at Sippy Downs.
• Engage with customers over the phone to help them understand and select appropriate insurance coverage.
• Build trust, uncover customer needs, and confidently guide conversations.
• Interpret and explain policy details and costs accurately in real time.
• Use multiple systems to manage customer information with precision.
• Aim to meet individual and team sales targets while cultivating effective sales habits.
• Develop skills to manage objections and turn challenging interactions into positive results.
• Participate in ongoing training, coaching, and feedback to grow your sales proficiency.

Success Factors

• Motivation to meet goals and take responsibility for personal outcomes.
• Drive for achievement and continuous self-improvement.
• Confidence in communication and ability to quickly establish customer trust.
• Capacity to remain positive and resilient when conversations do not go as planned.
• Receptiveness to feedback and eagerness to enhance performance.
• Commitment to delivering excellent customer experiences along with strong sales results.

Benefits and Perks

• Transparent salary and incentive structure, including performance bonuses and annual salary reviews.
• Generous leave entitlements including 22 days of annual leave plus volunteer leave.
• Engaging workplace culture with food trucks, themed events, and team celebrations that energize the workday.
• Supportive leadership providing clear guidance, regular coaching, and real chances to advance into new roles.
• Practical health and wellness benefits including free skin checks, flu vaccinations, wellness sessions, discounted gym memberships, and reduced rates on insurance.
• A role with meaningful purpose—helping customers regain stability when unexpected challenges arise.

About the Company

The company strives to redefine insurance by focusing on human-centric service. Beyond completing tasks, employees ensure customers receive genuine care, especially during tough times. High performance is recognized and rewarded via incentives, shout-outs, and recognition programs, making employee contributions visible and valued.

Career development is emphasized through structured growth paths and hands-on coaching, with many team members progressing into leadership and specialized roles. As the customer base expands, more positions open, fostering ongoing career opportunities. The organization is committed to continuously improving the insurance experience together.