Receptionist

About the hotel

The Fleet Hotel is a boutique property in the centre of Dublin, right by Temple Bar. The building includes historic features and the iconic Bewley’s Café premises at 19/20 Fleet Street, a location closely tied to Dublin’s heritage and café culture.

Role overview

This position is for a Front Office Receptionist who will support the wider hotel operation through guest-facing service and day-to-day administrative work. The role focuses on creating a welcoming first impression, keeping the front desk running smoothly, and helping with general office coordination.

Front desk and guest service

You will greet visitors and guests in a friendly, professional manner, manage incoming calls, screen and transfer them appropriately, and keep the reception area organised and presentable at all times. You will also help visitors with basic queries, provide accurate information about the hotel and its services, and complete check-in and check-out procedures.

Administrative support

The role includes sorting and receiving daily post and deliveries, maintaining office security through visitor sign-in procedures and badge control, and assisting with meeting and appointment coordination. You will also monitor office supplies and reorder when needed, while carrying out routine clerical tasks such as filing, photocopying, transcription, and faxing.

Communication and coordination

You will work closely with other departments to support smooth day-to-day operations, and you may be required to update calendars and assist with scheduling as needed.

Requirements

The ideal applicant should have at least 1 year of experience working as a receptionist in a 4-star hotel environment. Experience using Hotsoft is preferred, though not essential.

Employment details

This is a part-time onsite role based at Windward Management Limited, 19/20 Fleet Street, Dublin, County Dublin, Ireland. The salary is based on experience, and the closing date for applications is Thursday 23rd July, 2026.

About the employer

The Fleet Hotel is managed by Windward Management, a Dublin-headquartered hospitality management company founded in 2007. Windward oversees a portfolio of around 2,000 keys across Ireland and Continental Europe and focuses on hotel operations, marketing, and financial management. The company emphasises guest experience, innovation, teamwork, and professional development.

Perks and benefits

• Competitive pay package
• PRSA pension scheme
• Career growth opportunities across the Windward group
• Employee Assistance Programme
• Digital Wellness Programme
• Complimentary meals while on duty, including breakfast, lunch, and dinner
• Reduced rates for stays and dining for friends and family across Windward hotels
• Employee recognition initiatives, including quarterly awards, appreciation events, and occasional surprise treats

Additional information

Windward Management describes its culture as collaborative, respectful, inclusive, and focused on quality. The company promotes work-life balance and provides development opportunities to help employees progress in their careers.