Operations Analyst

About CanPrev

CanPrev Natural Health is a progressive and innovative company committed to delivering outstanding products within the natural health sector. For nearly two decades, the company has focused on making natural medicine accessible, safe, and effective, empowering Canadians to take control of their health.

Job Summary

The Operations Analyst plays a crucial role in supporting strategic sourcing, cost control, supply chain continuity, and day-to-day manufacturing operations to ensure a reliable and cost-efficient product supply. This position acts as a central point of contact connecting contract manufacturers, suppliers, logistics partners, and internal teams, maintaining Just-in-Time inventory practices while advancing operational efficiency and margin enhancement.

Key Responsibilities

• Review and negotiate price adjustments, minimum order quantities, and commercial terms with Contract Manufacturing Organizations (CMOs).
• Audit supplier invoices to identify pricing inconsistencies and uphold correct cost allocation and billing methods.
• Maintain and analyze product cost models and margin data to detect risks and support profitability assessments.
• Evaluate product margins and advise management on underperforming SKUs.
• Identify, assess, and onboard backup CMOs, suppliers, and alternative raw materials to mitigate supply risks.
• Coordinate product testing, documentation, certificate approvals (COAs), and processes for alternative suppliers and materials.
• Source and appraise quotations from multiple partners for new product development and launches.
• Support vendor performance assessments and contribute to continuous process improvement across the supply chain.
• Manage CMO production schedules, order timelines, and inventory to maintain Just-in-Time levels and avoid stock shortages.
• Conduct daily follow-ups on purchase orders, handling production updates and resolving delays.
• Serve as the primary operations contact for CMOs regarding quality issues, artwork, packaging, and invoice inquiries.
• Negotiate competitive freight and transportation rates with 3PL providers.
• Coordinate inbound and outbound shipments of raw materials, labels, components, cartons, and finished goods.
• Perform ERP transactions such as receiving, inventory reconciliation, tracking material consumption, and updating production records.
• Monitor label and packaging orders ensuring timely approval, artwork changes, and design reviews.
• Support inventory accuracy via cycle counting, physical stock assessments, and weekly operational audits.
• Collaborate with QA, product development, finance, regulatory, and supply chain departments to sustain product availability and meet operational goals.
• Identify and implement process improvements to enhance efficiency, inventory tracking, and vendor performance.
• Create reporting and tracking tools to increase transparency in production schedules, inventory status, costs, and supplier metrics.
• Participate in special projects to optimize sourcing, ensure supply continuity, achieve cost savings, and scale operations effectively.

Qualifications

• Bachelor’s degree or diploma in Supply Chain Management, Operations Management, Business Administration, Logistics, or related field.
• At least 2 years’ experience in sourcing, supply chain, procurement, manufacturing operations, or inventory management.
• Work experience with contract manufacturers, suppliers, and logistics partners is advantageous.
• Background in consumer packaged goods, natural health products, supplements, food manufacturing, or similar industries is preferred.
• Proficient in ERP systems, inventory software, and advanced Microsoft Excel functions.

Key Skills

• Strong analytical abilities with expertise interpreting cost and margin data.
• Excellent negotiation and vendor relationship management skills.
• Highly organized with great attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Effective communication and interpersonal skills to build strong relationships.
• Proactive in identifying operational risks and implementing corrective actions.
• Experienced in inventory planning, procurement, and logistics coordination.
• Advanced proficiency with Microsoft Excel for data analysis and reporting.
• Team-oriented with ability to collaborate cross-functionally.

Additional Information

• Position Type: Full-time, permanent.
• Working Schedule: Monday to Friday.
• Location: North York, Ontario, Canada; hybrid model with 4 days onsite.

Compensation and Benefits

• Annual salary range: CA$55,000 to CA$60,000, depending on experience and qualifications.
• Comprehensive health and dental insurance coverage.
• Employee savings plan with employer matching contributions.
• Discounts on company products for employees.
• Paid time off and company holidays.
• Opportunities for professional growth and career development.

Diversity and Inclusion

CanPrev Natural Health is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible workplace. Accommodations are available throughout the recruitment process upon request.