Manager - Consumer & Retail Management Consulting

About BDO India

BDO is a leading global professional services network with over 166 countries in its reach, generating revenues exceeding USD 14 billion and boasting more than six decades of experience. It focuses primarily on servicing mid-market clients with a commitment to excellence. BDO India Services Private Limited is the Indian member firm of BDO International, offering strategic, operational, accounting, tax, and regulatory advisory services to both Indian and international clients spanning various industries. The organization is supported by over 300 partners and directors and includes 10,000 professionals operating out of 20 offices across 14 cities. The firm anticipates notable growth over the next 3 to 5 years, significantly expanding its workforce and business scope.

Role Overview

The position involves managing client projects within the Consumer & Retail sector, focusing on strategy design, business transformation, and enhancing operational performance. The manager is expected to expertly lead consulting assignments, provide problem-solving insights, oversee teams, and maintain strong client relationships to drive business development.

Key Duties

• Lead consulting projects end-to-end, covering growth strategies such as market entry, diversification, and category expansion.
• Conduct market assessments and devise go-to-market strategies.
• Drive sales acceleration initiatives and performance improvements, including cost optimization and margin enhancement.
• Manage operating model transformations and support digital and omnichannel innovation.
• Convert complex business challenges into structured frameworks and actionable recommendations.
• Ensure deliverables are of high quality with compelling storytelling suitable for executive audiences.
• Serve as the primary contact for clients on daily interactions, fostering relationships with senior stakeholders including CXOs and business leaders.
• Identify new sales opportunities within existing accounts through upselling and cross-selling.
• Lead, mentor, and manage junior staff including analysts and associates, overseeing planning, delegation, and quality reviews.
• Promote a culture of high performance within the team.
• Support business development efforts including proposal creation, responding to queries, and pitching presentations.
• Contribute thought leadership by developing perspectives and whitepapers related to Consumer & Retail sectors.

Preferred Qualifications and Experience

• Between 5 to 10 years of professional experience in management consulting or strategic roles within Consumer or Retail organizations.
• Possesses strong skills in structured problem-solving and hypothesis-driven approaches.
• Proficient with advanced Excel functionalities and PowerPoint for storytelling purposes.
• Exceptional stakeholder management and communication capabilities.
• Good commercial insight, including understanding of P&L and value creation.
• Effective project management skills.
• MBA degree from a Tier 1 or Tier 2 institute is preferred.
• Strong academic performance background.

Success Indicators

• Ability to independently manage multiple workstreams successfully.
• Establish being a trusted problem solver in the eyes of clients.
• Generate repeat business through excellent delivery.
• Train and develop junior team members effectively.