IT Back Office Executive

Position Overview

We seek a meticulous and organized IT Back Office Executive to assist the IT department in various support functions including documentation, coordination with vendors, asset and procurement management as well as administrative tasks.

Primary Responsibilities

• Draft quotations, proposals, and technical documents.
• Liaise with Original Equipment Manufacturers (OEMs), distributors, and vendors for pricing, stock checks, and delivery coordination.
• Oversee purchase orders, manage invoices, and track order progress.
• Maintain comprehensive records of IT assets, software licenses, warranties, and inventories.
• Compile compliance documents, Manufacturer Authorization Forms (MAFs), datasheets, and materials related to bids and tenders.
• Assist in the preparation and submission of tender and bid documentation.
• Collaborate with sales and technical teams to support project implementation.
• Generate reports, Management Information Systems (MIS) data, and project files.
• Follow up on order statuses and related documentation with both vendors and customers.
• Maintain accurate entries in ERP/CRM systems where applicable.
• Support the preparation of presentations and other business documentation.

Required Skills and Qualifications

• Strong understanding of computer hardware, networking, servers, CCTV, and general IT infrastructure products.
• Proficiency with Microsoft Office applications including Excel, Word, Outlook, and PowerPoint.
• Excellent documentation skills along with organizational ability.
• Effective written and verbal communication capabilities.
• Capability to handle multiple tasks efficiently and meet deadlines consistently.
• Basic knowledge of procurement processes and vendor management.
• Bachelor's degree or diploma in Computer Science, Information Technology, BCA, B.Tech or related fields.

Preferred Skills and Experience

• Prior experience with IT system integration or infrastructure-related projects is advantageous.
• Familiarity with GeM portal, electronic tendering, and government procurement procedure.
• Experience using ERP and CRM software systems.
• Ability to work autonomously and coordinate with diverse stakeholders effectively.