Human Resources Manager

Overview

The Human Resources Manager acts as the primary operational leader for the HR department, ensuring accurate and timely execution of daily HR functions. This role directly supervises two HR Coordinators focused on leave administration/workers' compensation and orientation coordination/hourly recruitment respectively.

HR Operations & Team Leadership

• Oversee daily HR activities and serve as the main operational lead.
• Provide direct supervision, coaching, and development for two HR Coordinators managing leave/workers' comp and recruitment/orientation duties.
• Set clear goals, monitor performance through regular check-ins, and conduct evaluations.
• Serve as escalation point for HR team concerns and maintain internal SOPs and workflows for consistency.
• Ensure continuity of operations during team absences.

Talent Acquisition & Onboarding

• Lead all exempt-level full-cycle recruitment processes including job postings, sourcing, screening, interview coordination, offers, and communication.
• Support and oversee recruitment activities for hourly positions managed by HR Coordinator.
• Conduct initial phone screens for leadership candidates assessing qualifications and cultural fit.
• Continuously improve onboarding and orientation programs to create a consistent new hire experience.
• Collaborate with hiring managers on job description standardization and updates.

Employee/Labor Relations & Triage

• Serve as principal contact for management and staff, handling inquiries and leading investigations involving represented and non-represented employees.
• Coordinate with union representatives in fact-finding and contract-aligned resolutions.
• Maintain detailed documentation compliant with California employment laws and hospital policies.
• Advise management on performance issues, corrective actions, and terminations ensuring compliance.
• Identify trends and recommend preventative strategies.
• Support culture initiatives such as Just Culture frameworks.
• Escalate complex or sensitive issues to HR Director as needed.

Performance Management & Employee Engagement

• Manage annual employee performance evaluation cycles including scheduling, training managers, and tracking completion.
• Design and implement engagement efforts such as stay and exit interviews and feedback mechanisms.
• Analyze workforce engagement and retention data and provide actionable recommendations.
• Support programs that reinforce a people-first workplace culture.

Compliance & Recordkeeping

• Ensure employee records meet California and federal legal standards including FMLA, CFRA, ADA, and others.
• Oversee tracking of mandatory training completion and support internal HR audits ensuring corrective actions.
• Monitor regulatory changes and recommend compliance updates.
• Collaborate on workers' compensation and leave management.

Strategic Partnership & Administrative Support

• Lead or support department-wide initiatives focused on process improvements, policy execution, leadership training, and organizational design.
• Represent HR in cross-functional projects.
• Manage reporting, dashboard preparation, scheduling, document control, and general HR inquiries.
• Contribute to a culture of accountability, responsiveness, collaboration, and ongoing enhancement.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related discipline.
• 3–5 years of advancing experience in HR generalist or HR business partner roles, including at least one year in a supervisory capacity.
• Proven expertise conducting employee relations investigations, including unionized environments.
• Strong knowledge of California employment laws (FEHA, CFRA, FMLA, ADA, wage/hour regulations).
• Demonstrated competence managing exempt-level full-cycle recruitment.
• Experience in multi-department and fast-paced HR operations preferred, healthcare experience advantageous.
• Excellent communication, interpersonal, leadership, organizational, judgment, problem-solving, and confidentiality skills.
• Proficiency with HRIS software (e.g., UKG, ClearCo) and Microsoft Office suite.
• Certifications like PHR, SPHR, SHRM-CP, or SHRM-SCP preferred.

Work Environment & Physical Requirements

• Operate standard office equipment; frequent computer use requiring manual dexterity.
• Communicate clearly with diverse populations via in-person and telephone interactions.
• Follow detailed verbal and written instructions and perform complex mental and arithmetic tasks.
• Vision capable of close-range detail work.
• Manage multiple priorities simultaneously with physical abilities to reach, sit, stand, and lift up to 10 pounds periodically.

Benefits

• Medical, Dental, and Vision coverage.
• Paid Time Off (PTO).
• 401(k) retirement plan.
• Life Insurance benefits.