Gestionnaire opérationnel

About the Company

This company specializes in designing and selling 100% natural, durable, and healthy bedding and furniture, including natural latex mattresses, bed bases, bedding linens, etc., with a focus on transparency, ecological materials, and environmentally friendly production methods.

Key Responsibilities

• Logistics and Transportation Operations: Daily coordination of distribution activities and management of relationships with transport service providers.
• Managing disputes and returns: Overseeing reverse logistics including returns and exchanges, and resolving delivery anomalies such as delays, losses, or damages.
• Cross-functional support: Assisting user relations teams in shipment tracking and incident resolution.
• Procurement and Supplier Monitoring: End-to-end management of purchasing cycles including order issuance, monitoring deadlines and volumes, receipt verification, and invoice compliance control.
• Inventory optimization: Forecasting and managing stock shortages in close collaboration with internal departments.
• Logistics Administration and Data Management (Master Data): Setting up logistical parameters for new product references including coding, data integration, and sharing with partners.
• Data accuracy: Continuously updating internal tools with references, purchase costs, and transport pricing.
• Monitoring and reporting: Regular analysis of logistics costs and submission of regulatory or operational data to external organizations.

Candidate Profile

• Fluent command of French (reading, writing, and speaking) is essential.
• English proficiency is desirable but not mandatory.
• A Master’s degree (Bac + 5) in Management, Administration, Logistics, or an equivalent field is required.
• Must be autonomous, rigorous, and professional.
• Versatility and proactive attitude are important traits.
• Daily use of ChatGPT is considered an advantage.