Desk Assistant - NZD FX

About TP ICAP and ICAP

The TP ICAP Group is a globally recognized market infrastructure provider, dedicated to delivering innovative and responsible solutions that enhance client access to worldwide financial and commodities markets. We focus on improving price discovery, liquidity, and data distribution. TP ICAP connects clients with superior liquidity and data through advanced technology and skilled personnel, operating across more than 60 offices in 27 countries with 5,300 employees. ICAP, part of this group, offers a broad range of execution and information services to wholesale market participants across multiple asset classes including Commodities, Credit, Equities, FX, Money Market Funds, and Rates, with support for both electronic and broker-executed trading.

Role Overview

The Middle Office Administrator will primarily assist Brokers by capturing trade details, entering data promptly, and providing other required administrative support related to FX Forward trades.

Key Responsibilities

• Enter FX Forward trades accurately and promptly into front-end trade capture systems.
• Ensure all trades are delivered to clients through third-party electronic channels such as the Order Management System (OMS) when applicable.
• Manage delivery of trade confirmations to clients, via email or other avenues like ACS, and coordinate with clients or brokers to resolve any delivery issues.
• Address queries regarding non-delivery of electronic confirmations by liaising with third-party vendors and operations teams to amend trades as necessary.
• Maintain timely and precise trade entries into OMS.
• Monitor clearing and reporting activities related to errors or defaults.
• Verify incoming confirmations from third-party brokers or overseas branches against internal booking details.
• Cross-check agreement details against OMS rates and maintain a summarized brokerage list.
• Follow established middle office procedures diligently.
• Track client balances and promptly notify brokers and back-office teams when client rate caps are reached to enable adjustments.
• Support settlement processes by handling static data maintenance such as updating client details and adding new traders.
• Review exception brokerage reports and validate discrepancies.
• Participate in cross-training of new staff members.
• Maintain an up-to-date contact list.
• Prepare and provide daily, weekly, and monthly reports for Commercial and Operational management as required.

Qualifications and Skills

• Possession of a degree qualification.
• Exceptional attention to detail.
• Established track record of numerical accuracy.
• Demonstrated proficiency with Microsoft Excel.
• Strong interest in financial markets.

Additional Information

Band Level: Support, L3. TP ICAP values diversity and inclusivity, encouraging all applicants who feel they can contribute, regardless of whether they meet every specific criterion. The organization fosters a culture of collaboration and continuous improvement, through employee networks aimed at inclusivity and cultural awareness. This role is located onsite in Wellington, New Zealand.