Deputy Program Manager

Overview

One Federal Solution is looking to hire Deputy Program Managers to support the Internal Revenue Service (IRS) in managing the HSPD-12 Credential Issuance and Maintenance Blanket Purchase Agreement (BPA) and the Identity, Credential, and Access Management (ICAM) program. The role requires oversight and coordination of nationwide credentialing operations and providing assistance to the Program Manager in managing contract adherence, reporting, staff coordination, and customer support for IRS credentialing initiatives.

Key Responsibilities

• Assist in the supervision and oversight of contract performance and overall program execution.
• Organize and oversee project activities supporting credentialing operations on a national level.
• Create and present project plans, cost analyses, deliverables schedules, risk assessments, and mitigation approaches to government leadership.
• Contribute to the IRS ICAM and HSPD-12 program management tasks.
• Participate in ICAM, BPA, leadership, and program-related meetings as necessary.
• Prepare agendas, minutes, and track action items for meetings.
• Assign work among contractors and supervise the completion of respective tasks.
• Facilitate workforce management and coordinate staffing activities.
• Liaise effectively with the Contracting Officer's Representative (COR) and government stakeholders.
• Track action items and assist with resolving program issues.
• Oversee travel budgets and expenditure reporting.
• Compile weekly, monthly, and other special status reports required by the government.
• Maintain and update the Quality Control Plan (QCP) management activities.
• Provide support for the IRS ICAM office based in Washington, DC as needed.
• Offer guidance to government leadership on IT system usage and business process enhancements.
• Support business process reengineering and system modernization projects.
• Ensure program compliance with contracts, service standards, and performance metrics.
• Assist with transition planning and knowledge transfer activities when applicable.

Qualifications

• Bachelor's degree mandatory; candidates with four years of relevant experience may substitute education requirement.
• Must hold Project Management Professional (PMP) certification.
• Preferably, seven or more years of experience in program, project, or operations management supporting federal or enterprise IT programs or large-scale operations.
• Experience managing dispersed teams and multi-location projects.
• Understanding of HSPD-12 directives, PIV credentialing, FIPS 201, PKI, and Federal ICAM concepts.
• Experience with credential issuance and maintenance operations.
• Familiarity with the USAccess system and federal credentialing environments is advantageous.
• Knowledge of Fixed and Mobile Credentialing Units, Fargo printers, laptop/desktops, copier/multifunction devices, and Light Activation Kits preferred.
• Skilled in Quality Control Plan management, risk mitigation, workforce management, and performance reporting.
• Strong analytical abilities and capacity for independent task completion.
• Excellent communication (written and verbal), organizational, and time management skills.
• Ability to handle multiple priorities in a dynamic setting.
• Proficient in Microsoft Access, Word, PowerPoint, SharePoint, and Excel.
• Availability during Eastern Time business hours for meetings and reporting tasks.
• Eligibility for IRS staff-level access via background check (MBI standard), tax and credit checks is required.
• U.S. Citizen or Lawful Permanent Resident status as per position specifications.
• Must comply with federal tax responsibilities and Selective Service registration for males born after 12/31/1959.
• Completion of IRS security training and maintaining an active PIV or SmartID credential if applicable.

Additional Information

One Federal Solution (OFS) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with over two decades of experience delivering professional services to Defense and Civilian agencies. The firm's expertise includes Business Intelligence and Procurement, focusing on innovative solutions and collaboration to drive enterprise outcomes with a commitment to excellence and high-performance delivery.