Customer Sales Executive

About the Role

We are seeking motivated Customer Sales Executives to join ICICI Lombard General Insurance within the Digital Sales (E-Channel) vertical. This role is fully voice-based with outbound calling responsibilities aimed at enhancing customer engagement and increasing insurance sales.

Key Responsibilities

• Conduct outbound calls targeting customers who have shown interest via the website (warm leads).
• Identify customer needs and explain relevant insurance products thoroughly.
• Effectively sell insurance policies while striving to meet daily and monthly sales objectives.
• Develop and nurture strong customer relationships to encourage repeat business.

Requirements

• Candidates must possess a relevant experience certificate confirming prior work.
• Graduation is a mandatory educational qualification.
• At least 6 months of experience in outbound sales is required.
• Exceptional communication skills are essential for success in this role.
• Only applicants with a background in sales will be considered.

Work Schedule and Benefits

• Rotational shifts from 9:30 AM to 7:00 PM, with each shift about 9.5 hours long.
• Work schedule entails 5 working days per week with 2 rotational weekly offs.
• Compensation is commensurate with experience and previous salary, with an in-hand salary up to ₹27,000 and a CTC of approximately ₹3.7 LPA.

Additional Information

Hiring process includes rounds with Human Resources and the Operations Manager.