Communications Specialist

About Paysafe

Paysafe is a prominent payments platform with a long history of facilitating transactions for merchants and consumers in the global entertainment industry. With nearly three decades of experience, Paysafe processes an annual transactional volume projected to reach $152 billion in 2024. The company employs around 3,000 people across more than 12 nations, supporting 260 payment methods in 48 currencies worldwide through a unified platform focused on mobile payments, real-time analytics, and integration of physical and online payment solutions.

Position Overview

Reporting to the Senior Director of Global Public Relations & Communications, the Communications Specialist will join the global communications team located primarily in the Berlin or London offices. This role involves hands-on assistance in executing internal and external communications strategies, as well as managing corporate responsibility initiatives.

Responsibilities

• Support media relations by developing media lists, distributing press releases, monitoring media coverage, and engaging with journalists
• Contribute to the creation of external communication materials including press releases, executive speeches, award submissions, blogs, and social media content
• Draft and publish internal communications such as company announcements, leadership messages, employee updates, and intranet content
• Assist in organizing internal events, employee engagement programs, and company-wide communication campaigns
• Manage corporate responsibility activities including employee volunteering, charitable partnerships, and community engagement events
• Oversee project timelines and maintain communication calendars to meet delivery deadlines
• Collaborate closely with Marketing, People, Legal, and other departments to ensure coherent and timely communications aligned with corporate goals
• Track communication outcomes and provide reports on internal engagement, media mentions, and participation rates
• Maintain communication resources, distribution lists, content archives, and stakeholder materials
• Provide logistical and administrative support for communication projects as required

Qualifications

• Degree in Communications, Marketing, or a related discipline, or equivalent professional experience
• Minimum two years of experience in communications, public relations, employee communications, corporate responsibility, or marketing communications
• Strong written and verbal communication skills with the capability to tailor messaging to various audiences
• Excellent organizational and project management abilities allowing multitasking across priorities
• Experience in drafting content for corporate, employee, or media platforms
• Involvement in facilitating events, campaigns, or engagement initiatives
• Meticulous attention to detail and dedication to quality output
• Self-motivated, able to work independently but also a strong collaborator
• Proficiency in Microsoft 365 applications such as PowerPoint, Word, Teams, and SharePoint
• Preferred experience working in global or matrixed organizations
• Knowledge of media monitoring and communications/content management tools is advantageous

Key Competencies

• Excellent writing and storytelling capabilities
• Strong skills in stakeholder management and collaboration
• Proactive with a strong sense of accountability
• Adaptable and resilient in dynamic settings
• Keen attention to detail
• Ability to build and maintain relationships
• Creative problem-solving aptitude
• Results-driven approach
• Ability to excel in a fast-paced, performance-focused environment

Additional Information

Occasional travel, approximately 10%, may be required for team gatherings, employee events, industry conferences, awards, and corporate responsibility engagements.

Why Join Paysafe?

This role offers broad engagement across internal and external communications and corporate responsibility, providing exposure to senior leadership, global projects, and impactful employee and community programs. It suits professionals who enjoy variety, teamwork, and making meaningful contributions to business success.

• Flexible working hours that suit your lifestyle
• Option to buy/sell holiday days and carry over up to five days annually
• Social gatherings at rooftop terrace with views of St Paul’s Cathedral
• Well-equipped facilities including showers, hair styling tools, and towels
• Complimentary breakfast, fresh fruit, and snacks available daily
• Dedicated wellbeing room for relaxation
• Enhanced paid family leave policies
• Welcome credit of £50 each in Skrill and Neteller wallets upon joining
• Discounts on gym, yoga, Pilates, and leisure memberships through Vitality
• Support for purchasing Apple and LG products through Stormfront technology
• Involvement in six employee-led diversity and equality groups
• Four paid days dedicated to charitable activities per year
• Summer hours: early finish (3pm) every Friday during June to August
• Comprehensive private health insurance including pre-existing conditions, dental insurance, income protection, life assurance, and more

Equal Opportunity Statement

Paysafe is an employer committed to equal opportunity, embracing diversity, and fostering a workplace where all individuals are respected regardless of race, religion, national origin, age, gender identity or expression, or any legally protected status.