Business Operations Coordinator

Role Overview

Compound Growth Marketing is seeking a Business Operations Coordinator responsible for managing daily Finance, HR, and operational functions that support smooth agency workflow. This role involves hands-on execution of established procedures, with many processes currently being transformed into formal SOPs. The initial months will require navigating mixed levels of documentation and proactively addressing any process gaps with management or independently.

Key Responsibilities

• Perform daily cash and banking reconciliations and execute bill payments.
• Track accounts receivable diligently and escalate issues following defined protocols.
• Review, quality check, and process payments for vendor and contractor invoices.
• Execute enterprise client invoicing using vendor procurement platforms.
• Manage accounts receivable credit insurance including premium payments, portal access, and filing claims.
• Review monthly technology/software expenses and license counts.
• Oversee payroll processing and administration of 401(k) contributions via TriNet and Vanguard.
• Prepare data for quarterly commissions and bonuses and submit reimbursements.
• Support annual filing of 1099s and tax documentation.
• Handle HR tasks such as onboarding and offboarding, benefits support, and leave management.
• Coordinate hiring pipeline activities including interview scheduling, candidate screening, and communication.
• Ensure contractor compliance by managing onboarding paperwork and maintaining records.
• Update employee and contractor handbooks as necessary.
• Generate monthly reports on team utilization, client profitability, and employee funding.
• Conduct weekly reviews of time-tracking (Harvest) and flag accounts exceeding scoped hours.
• Manage vendor NDAs, onboarding of new partners, and maintain company file systems (such as shared Google Drives).
• Coordinate month-end close processes with financial controller and bookkeeper.

Qualifications

• At least three years' experience in payroll, HR administration, or financial operations execution.
• Hands-on experience with HRIS platforms like TriNet, QuickBooks Online, and AP tools such as Bill.com.
• Familiarity with benefits administration, particularly 401(k) contributions, is highly desirable.
• Proven ability to adhere to documented procedures while effectively identifying exceptions and proposing improvements.
• Capability to prioritize and manage projects in a fast-moving, dynamic environment, establishing necessary milestones.
• Experienced in liaising with external vendors, contractors, and service providers.
• Comfortable managing confidential financial and employee information.
• Outstanding communication skills - adept at collaborating internally, following up, and articulating clearly both in writing and speaking.
• Must be a resident of the United States and able to work Eastern Time hours.
• Values alignment with core principles including optimism, pragmatism, big-picture thinking, ownership, and a proactive mindset.

Compensation and Benefits

• Annual base salary range of $60,000 to $85,000, reflective of experience and scope of responsibilities.
• Comprehensive medical, dental, and vision plans.
• Fully remote working arrangement with flexible scheduling options.
• Generous unlimited paid time off and sick leave.
• 401(k) plan with employer matching contributions.
• Parental leave benefits.
• Stipend provided for home office or remote workspace setup.