Business Operations Associate

About Stemwave

Stemwave is a medical device company based in Seaport, Boston, specializing in shockwave therapy devices designed to help clinics relieve patient pain and improve lives. Currently a team of 100 employees, the company is uniquely self-funded, having grown approximately 70% annually for three consecutive years and recognized on the Inc. 500 list each year. This profitable and investor-free growth has fostered a rapid, accountable culture where every team member's contribution truly counts.

About the Role

The position of Business Operations Associate involves working directly alongside the CEO and founder to gain firsthand experience in managing company operations. This apprenticeship-style role is designed to immerse you in strategic decision-making, project ownership, and operational leadership, progressing towards independently handling substantial responsibilities and lightening the CEO’s workload over time.

Key Responsibilities

• Take end-to-end ownership of key projects, providing transparent weekly status updates highlighting progress, obstacles, and next steps to ensure projects are never neglected.
• Develop judgment and decision-making skills by closely observing the CEO's approach and eventually acting on their behalf in management decisions and tradeoffs.
• Manage the company's operational rhythm by organizing and facilitating monthly all-hands and leadership meetings to maintain organizational focus and follow-through.
• Gradually assume full responsibility for tasks to free the CEO’s time, evolving into a trusted thought partner who independently executes initiatives.

90-Day Onboarding Plan

• Month One: Participate in all CEO meetings and immerse into the company’s operations, spending one week each embedded within different departments to understand their functions.
• Month Two: Begin taking ownership of select projects, providing weekly progress reports, and participating in leadership and all-hands meetings.
• Month Three: Fully manage projects daily, drive them forward, represent the CEO when needed, and organize workflow effectively.

Candidate Requirements

• Excellent emotional intelligence, with the ability to read people and situations and handle sensitive dynamics maturely.
• Outstanding communication and interpersonal abilities, capable of articulating ideas clearly and fostering strong workplace relationships.
• A persistent and consistent work ethic, driven to perform without constant supervision.
• High cognitive agility, quickly processing information and converting it into action.
• Strong autonomous decision-making skills, comfortable making and standing behind independent choices.
• Fast learning capability, receptive to feedback and continuously improving.

Who Should Avoid This Role

• Those uncomfortable with significant independence and autonomy.
• Individuals requiring rigid step-by-step instructions before acting.
• People hesitant or reticent when decisions must be made.
• Those prone to carelessness or missing important details.

Preferred Background

The company values potential and hunger over formal pedigree, welcoming candidates from diverse backgrounds. Those with generalist experience in startups or similarly fast-paced environments might find this position a great match. Experience level is flexible—early career or seasoned professionals are encouraged to apply if they exhibit exceptional motivation and capability.

Compensation and Benefits

• Salary range from $70,000 to $120,000 annually, commensurate with experience.
• Significant long-term growth potential within the role.
• Comprehensive benefits including health insurance.
• Unlimited vacation policy.