Business Development Representative - MENA

About GitLab

GitLab is a leading intelligent orchestration platform for DevSecOps, trusted by over 50 million users globally including more than half of the Fortune 100 companies. Our platform helps organizations boost developer productivity, enhance operational efficiency, minimize security and compliance risks, and accelerate digital transformation. At GitLab, we value innovation, collaboration, and the integration of AI into everyday workflows to maximize impact.

Role Overview

We are seeking a motivated and strategic Business Development Representative (BDR) to join our expanding Sales team. This fully remote position focuses on the MENA region, including Saudi Arabia and the UAE. As a BDR, you will lead the initial outreach and engagement with targeted Enterprise and Mid-Market accounts, collaborating closely with Field, Digital Marketing, Sales, and Customer Success teams. Your primary responsibility will be generating qualified meetings and developing a strong sales pipeline for GitLab's sales organization.

Key Responsibilities

• Initiate proactive outbound prospecting efforts to identify and develop qualified meetings and pipeline within your territory.
• Engage in discovery discussions with target accounts to assess business needs, qualify opportunities, and establish Sales Accepted Opportunities (SAOs).
• Consistently meet or surpass monthly and quarterly SAO targets by converting prospects into opportunities.
• Conduct thorough research to prioritize and tailor outreach strategies by understanding industry trends and key decision-makers.
• Utilize multi-channel outreach methods including calls, emails, and social media to maximize engagement, using tools like Outreach.io.
• Maintain accurate tracking and reporting of all prospecting activities and pipeline metrics within Salesforce.
• Collaborate with internal teams to develop targeted account lists, campaigns, and outreach strategies.
• Participate in regional marketing events to generate leads and promote GitLab's offerings.
• Document and refine BDR processes in the company handbook, mentor new hires, and support onboarding efforts.
• Leverage AI-powered tools such as GitLab Duo and Claude to enhance research, personalize outreach at scale, and improve efficiency.

Qualifications and Skills

• Excellent communication skills, including dynamic phone presence, active listening, and strong writing abilities.
• Track record of achieving daily, weekly, and monthly performance targets.
• Demonstrated initiative with the ability to independently manage projects to completion.
• Alignment with GitLab’s core values and culture.
• Understanding of business processes, organizational roles, and structures.
• Resilience and persistence in overcoming challenges and continuously improving results.
• Enthusiasm for contributing to GitLab’s mission and growth.
• Proficiency with Salesforce and LinkedIn Sales Navigator.
• Experience or comfort using AI tools to enhance work efficiency and effectiveness.
• Prior experience in the tech industry or roles in sales development, marketing, or sales is advantageous.
• Fluency in English is required for effective communication.

Additional Information

GitLab offers a comprehensive onboarding and training program to equip BDRs with DevOps knowledge essential for success. We emphasize diversity and encourage applications from candidates with various experience levels. Our compensation includes benefits supporting health, financial well-being, flexible paid time off, employee stock purchase plans, parental leave, and professional development funds. GitLab is committed to equal opportunity employment and adheres to fair hiring practices without discrimination.