Building Services Operative

Company Overview

Found acts as the exclusive in-house operator for a leading UK developer of family entertainment centres, aiming to become the top experience-driven, brand-focused lifestyle operator in the UK for a lifetime customer connection.

Role Summary

We seek a dedicated Building Services Operative who aligns with our brand ethos and is eager to contribute hands-on to maintaining high standards across the building. The role involves multitasking across maintenance, safety, and customer interaction duties to ensure a well-functioning and appealing facility.

Key Responsibilities

• Perform hands-on tasks including cleaning, painting, and light bulb replacements using manual and power tools to maintain building appearance.
• Undertake minor repairs on property features such as doors and furniture, adopting a proactive maintenance approach.
• Identify and promptly address health and safety issues like slippery walkways, unsecured balcony furniture, or fire hazards.
• Manage waste disposal tasks including bin maintenance, jet washing common areas, clearing chute blockages, and ensuring bin storage cleanliness.
• Conduct scheduled building inspections on weekly, monthly, quarterly, and annual bases as guided by the Resident Experience Manager.
• Support the maintenance of health and safety protocols by executing inspections and compiling comprehensive reports.
• Collaborate effectively with residents, guests, contractors, and local officials to ensure smooth daily operations.
• Participate in team meetings and safety briefings to stay updated and promote workplace safety.
• Utilize digital systems for reporting and documentation purposes, supported by full training.
• Adhere strictly to safety measures including personal protective equipment, risk assessment procedures, and company policies to safeguard self, colleagues, and residents.

Candidate Profile

• Experience in delivering outstanding customer service, preferably within residential environments.
• Strong communication skills presented clearly and professionally.
• Self-driven with keen attention to detail.
• Comfortable working outdoors in various weather conditions.
• Proficient with technology including tablets and Microsoft Office, with strong report-writing capabilities.
• Physically capable of handling heavy loads, supported by specialized equipment.
• Knowledgeable and compliant with health and safety standards.
• Reliable in punctuality and adhering to schedules, with flexibility for occasional weekend shifts and planned rosters provided in advance.

Benefits

• Attractive and competitive remuneration package.
• 25 days paid annual leave.
• Access to a pension plan.
• Family-friendly workplace policies.
• Discount offers on gym memberships, cycle-to-work schemes, health cash plans, and more.

Equal Opportunity Statement

Our organisation is committed to equal treatment for all applicants and employees, irrespective of gender, marital status, ethnicity, socioeconomic background, disability, religion, sexual orientation, or age. We maintain an inclusive approach without unjust requirements that could disadvantage any individual equally.