Bookkeeping Operations Specialist

About the Team

At Nomad, the Financial Operations (FinOps) team is central to our business, ensuring guaranteed payments to property owners. This team collaborates closely across departments such as customer success, sales, engineering, and product to drive our mission of unlocking economic opportunities within the long-term rental community. As the company evolves, so do our financial processes. Joining this team means directly contributing to and shaping these dynamic workflows.

Role Summary

We seek a Bookkeeping Operations Specialist enthusiastic about managing day-to-day operational accounting tasks while adapting comfortably to shifting procedures. The role requires solid accounting fundamentals paired with flexibility to thrive amid constant changes. Ideal candidates embrace diverse tools, enjoy developing new workflows, and are motivated by building processes rather than just maintaining them.

Primary Responsibilities

• Manage daily bookkeeping activities within AppFolio, including rent advance processing, check handling, and security deposit returns.
• Address internal accounting needs, such as issuing concessions and processing tenant refunds.
• Respond to accounting inquiries from both property owners and tenants.
• Support activities related to move-outs, delinquent accounts, owner payments, and bank reconciliations.
• Leverage financial reports to identify and resolve discrepancies.
• Enhance bookkeeping precision and actively contribute to process improvements during scaling.

Candidate Profile

We value demonstrated capabilities above years of experience. Suitable candidates may have hands-on bookkeeping experience with small businesses or freelance work, prior customer-facing roles supplemented with self-taught accounting knowledge, or comparable backgrounds.

Essential Skills

• Proficiency in fundamental accounting and bookkeeping principles.
• Exceptional attention to detail, specifically with numerical data.
• Adaptability and ease handling ambiguity and shifting priorities.
• Strong problem-solving abilities to address operational challenges and refine processes.
• Effective multitasking and prioritization in a fast-moving work environment.
• A keen desire to learn, ask questions, and accept feedback constructively.
• Comfort with utilizing AI tools and other resources for research and self-directed learning.

Desirable Software Experience

• Familiarity with property management platforms such as AppFolio, Buildium, or Yardi.
• Experience using AI assistants like ChatGPT or Claude.
• Proficiency in GSuite applications, particularly Google Sheets.
• Knowledge of accounting software including QuickBooks, BILL, or Stripe.
• CRM systems such as HubSpot or Salesforce.

Additional Preferred Background

• Work experience in startup environments.
• Exposure to property management operations.
• Background in customer service roles.
• Prior positions like Bookkeeper, Collections Specialist, or Associate Banker.

Work Location

This is a hybrid role requiring attendance at our downtown Denver office at least three days weekly. The office is located in an area surrounded by tech companies, coffee shops, breweries, and dining options.

Compensation

The expected pay range for this position is $28 to $36 per hour, varying based on experience and skills.

Company Values

• Community Building: We nurture authentic relationships and act responsibly within our community.
• Continuous Improvement: We pursue ongoing learning and incremental growth daily.
• Team First: Our motivation centers on improving our customers' lives.
• Ownership Mindset: We take initiative, solve problems proactively, and accept responsibility for our work.
• Boundless Ambition: We challenge norms to achieve exceptional outcomes.

Benefits

• Comprehensive health coverage including medical, dental, and vision insurance plans.
• Team bonding events and volunteer opportunities to strengthen community ties.
• Dog-friendly office environment.
• Paid company holidays.
• Company equity options allowing employees ownership stakes.
• Short-term and long-term disability protections.
• Provision of MacBook and equipment budget to support work efficiency.
• Generous paid time off including sick leave, parental leave, and vacation.
• Anniversary rewards including yearly events and sabbatical options.
• Discounted employee brokerage services for home buying and selling.

Equal Opportunity Employer Statement

Nomad Labs Inc. is committed to equal employment opportunities regardless of race, color, religion, age, sex, national origin, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected status as per applicable laws. This policy governs all employment facets including recruitment, hiring, placement, compensation, promotion, and training.