B2B Sales Assistant

About the Company

Indo Gsp Chemicals is a reputed manufacturer specializing in high-quality plasticizers, catering to both domestic and international clientele.

Role Overview and Responsibilities

We are seeking a meticulous and dedicated Sales Assistant experienced in sales coordination, customer relationship management, order processing, and providing administrative support. This role involves aiding the sales team by handling customer interactions, preparing quotations, collaborating with various internal departments, and ensuring seamless order execution. The ideal candidate will possess strong organizational abilities, effective communication skills, a customer-centric mindset, and thrive in a dynamic work environment.

• Assist the sales team in creating quotations, proforma invoices, and commercial proposals.
• Address customer inquiries by delivering accurate product and pricing information.
• Manage processing of customer orders and keep precise sales records.
• Communicate with internal teams to guarantee timely order completion.
• Monitor order progress and keep customers informed with regular updates.
• Maintain accurate customer databases and organize sales documentation.
• Compile sales reports, presentations, and performance summaries for review.
• Arrange meetings and provide necessary administrative support to the sales team.
• Conduct follow-ups with customers concerning orders, payments, and other queries.
• Resolve customer issues by coordinating with the appropriate departments.
• Assist in executing promotional initiatives, marketing campaigns, and customer events.
• Ensure precise data entry and uphold confidentiality of customer information.

Required Skills and Qualifications

• Experience in sales coordination activities
• Proficiency in Customer Relationship Management (CRM) practices
• Capability to process orders efficiently
• Ability to prepare detailed and accurate quotations
• Strong customer service orientation
• Working knowledge of MS Excel, Word, and PowerPoint
• Excellent communication skills
• Effective time management
• High attention to detail
• Problem-solving abilities
• Team collaboration skills
• Competence in providing administrative support

Eligibility

Applicants should be any graduate.