Analyst, Law Enforcement Response Team

About SpaceXAI and Role Overview

SpaceXAI is dedicated to developing AI technologies that deeply understand the universe and support humanity's quest for knowledge. We are a compact, driven team committed to engineering excellence, operating with a flat structure that encourages initiative and hands-on contributions from every member. Strong work ethic, prioritization, and communication are essential across all roles.

The Law Enforcement Response Team is a critical part of our Safety group, focused on protecting user privacy while balancing safety and trust. This position involves managing global legal information inquiries accurately and efficiently, primarily focusing on EMEA region cases initially. It demands a detail-oriented and adaptable individual who thrives in a fast-paced and collaborative environment.

Key Responsibilities

• Manage intake, processing, and tracking of worldwide information requests related to law enforcement, ensuring accuracy and timely handling, with an initial focus on EMEA cases.
• Work closely with team members across the US, EMEA, and Singapore to prioritize requests and maintain operational consistency.
• Drive continuous improvements in procedures to boost efficiency and standardization in managing legal requests.
• Engage in on-call rotations to provide prompt responses to urgent requests globally alongside the Safety Team.
• Detect and escalate irregularities or ambiguous policy issues discovered in requests.
• Maintain clear, consistent communication with internal and cross-functional teams to support workflow and deliverables.
• Produce consistent high-quality work on recurring tasks while independently managing multiple priorities.
• Take full responsibility for projects from initiation through completion, emphasizing detail and organization.

Required Qualifications

• Fluent in both written and spoken English.
• Proficient communication and writing abilities.
• Working proficiency in Japanese to review and understand legal documents in this language.
• Experience or education involving user information requests, legal documentation, or related legal fields.
• Exceptional attention to detail and organizational skills with the capacity to prioritize under dynamic conditions.
• Capability to perform repetitive tasks efficiently without compromising quality.
• Deep commitment to safeguarding user privacy and free expression.
• A collaborative attitude combined with persistence, proactive problem-solving, and decisiveness, especially with ambiguous policies.
• Willingness to work weekends, with potential shifts from Tuesday to Saturday or Sunday to Thursday. Work hours may begin as early as 6am or extend as late as 8pm with advance notice.

Preferred Experience and Skills

• Minimum of one year in a safety or legal operations role within a tech company, or comparable experience such as a paralegal or litigation support.
• Familiarity with European Law Enforcement Response Team (LERT) workflows.
• Bachelor’s degree or equivalent educational or practical experience.
• Proven skill in identifying anomalies or unusual patterns within data or requests.
• Strong sense of ownership, positivity, and enthusiasm for managing complex, fast-paced challenges.

Additional Information

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