Administrative Coordinator - Onboarding

About Kforce

Kforce Inc is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Each year, we connect over 30,000 individuals with employment opportunities and collaborate with more than 3,000 companies, including a large segment of Fortune 500 firms, to meet their talent, team, and project requirements.

With a network of over 2,000 associates nationwide, Kforce supports clients of all sizes. We foster a culture centered on flexibility and trust, offering a hybrid work environment that empowers employees to achieve high performance while maintaining personal balance. We provide expert training, innovative tools, and a supportive team to deliver impactful results.

Role Overview

The Administrative Coordinator for Onboarding works under direct supervision handling diverse operational tasks that support business development, sales, delivery processes, and enhancing consultant and client experience. This position evolves from learning the staffing industry basics to gaining proficiency through hands-on consultant interactions and understanding company policies and procedures.

Key Responsibilities

• Communicate effectively through various channels with internal and external clients, consultants, field personnel, and corporate partners while fostering relationships within the organization.
• Gain familiarity with back-office operations, field/vertical policies, corporate structure, and responsibilities.
• Act as the primary contact for consultant onboarding operations, guiding them through ID verification and I-9 completion, and resolving onboarding issues.
• Conduct new hire orientations covering topics such as timekeeping, payroll procedures, benefits overview, and tax forms.
• Use electronic tools to manage new hire documentation, adhering to client-specific screening and documentation protocols, while maintaining organized records.
• Validate placement details, coordinate background checks, drug screenings, and other pre-employment requirements, ensuring accurate documentation processing.
• Address consultant inquiries, research issues, and liaise with various corporate departments or external resources as needed to resolve concerns.
• Prepare and manage system-generated and manual reports as required for regional or office needs.
• Build professional relationships across corporate departments, communicating clearly about onboarding steps such as background checks and MSP approvals.
• Perform general office support duties such as managing office assets, supply inventories, front office coverage, event coordination, and liaising with property management, based on local office needs.

Candidate Profile

• Possess strong customer service orientation and adaptability to diverse personalities.
• Capability to juggle multiple tasks, set priorities, and manage time effectively in a dynamic environment.
• Highly organized with keen attention to detail.
• Self-motivated and able to work independently.
• Excellent verbal and written communication capabilities.
• Maintain professionalism in all interactions with internal and external stakeholders.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office tools including Word, Excel, PowerPoint, SharePoint, and Outlook.
• Committed to upholding the firm's core values.

Education and Experience

An associate's degree is preferred along with at least one year of general office experience, or an equivalent mix of education and experience. Candidates should demonstrate basic skills in MS Outlook, Word, Excel, PowerPoint, and SharePoint, including the ability to create forms and tracking worksheets and export files to PDF format.

Additional Information

• No travel is required for this role.
• This position does not include supervisory responsibilities.
• Kforce is an Equal Opportunity Employer committed to non-discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.