Administration Officer

Overview

Qatar Airways is seeking an Administration Officer to join the QR-Hub Management team in Doha, supporting Ground Services operations. This role involves providing comprehensive administrative, logistical, and organizational assistance to the VP Doha Hub – Ground Services and the broader team. Key tasks include managing departmental administrative requests and ensuring compliance with company policies.

Key Responsibilities

• Coordinate internal and external communications, including managing phone calls to the VP office.
• Manage correspondence independently with internal and external stakeholders in line with guidelines set by the VP and team managers.
• Serve as the primary point of contact for queries directed at the VP Ground Services, handling communication flow and follow-ups.
• Act as a liaison between the Ground Services department and other departments within Qatar Airways as well as external parties.
• Provide diverse administrative support including managing calls, mails, preparing presentations and documents, drafting communications, minute-taking, maintaining spreadsheets and filing systems, diary management, and general office duties.
• Ensure corporate administrative structures, standards, processes, and tools are implemented and upheld.
• Assist management in enforcing policies and procedures relating to human resources and health and safety as needed.
• Arrange travel and accommodation adhering to company protocols.
• Support departmental project delivery by managing documentation, coordinating follow-ups, and overseeing task organization to meet deadlines.
• Effectively prioritize duties to maximize productivity with minimal supervision and actively participate in meetings.
• Maintain professional conduct at all times with clients and team members.
• Perform other tasks as required to ensure smooth unit operations.

Qualifications and Experience

The position requires either a Bachelor's Degree accompanied by at least three years of relevant work experience or a High School/Vocational Qualification or Diploma with four years of experience. Candidates should have proven capability working in fast-paced, multitasking environments and be familiar with the specific needs of the role.

Skills and Competencies

• Excellent relationship-building and networking capabilities with proficient English communication skills.
• Strong commercial insight and business judgment.
• Adept at establishing and maintaining networks within the organization.
• Effective decision-making and problem-solving skills.
• Exceptional planning and time management abilities.
• High proficiency in Microsoft Office suite including Word, Excel, Access, PowerPoint, and Outlook.
• Ability to work autonomously and collaboratively.
• Detail-oriented, even under pressure.
• Strong interpersonal, verbal communication and influencing skills.
• Strategic, proactive planner with a solution-focused outlook.
• Integrity, honesty, calmness under pressure, and motivation with enthusiasm.
• Open to new ideas, willing to handle constructive challenges and seize new opportunities.

Additional Information

As part of Qatar Airways, you join a growing, globally recognized organization that values innovation and persistence. The role offers a chance to develop professionally and contribute to an international community committed to excellence and continuous growth.