Accommodation Attendant

Job Overview

Join Hilton's dedicated Human Resources team as an Accommodation Attendant and contribute to creating a welcoming and supportive living environment for team members. This role involves maintaining cleanliness and organization in accommodations, supporting onboarding and offboarding procedures, and assisting with daily HR operational activities to enhance the team member experience.

Key Responsibilities

• Thoroughly clean accommodation rooms and apartments following team member offboarding and as required.
• Promptly address maintenance and cleanliness concerns to uphold high standards.
• Prepare apartments for new hires to ensure smooth onboarding accommodation readiness.
• Conduct regular inspections of team member accommodations in line with established cleanliness policies.
• Manage apartment inspections during offboarding, including key collection and ensuring smooth transitions.
• Coordinate with the HR Director regarding accommodation availability for arrivals and departures.
• Implement and supervise pest control protocols; collaborate with external services for inspections and treatments.
• Educate team members on pest prevention and reporting practices.
• Keep accurate records of accommodation assignments, cleaning schedules, and occupancy status.
• Manage accommodation inventory, HR office supplies, archives, and organize filing systems for easy accessibility.
• Oversee building and parking access cards management.
• Maintain the cleanliness and orderliness of the HR office, pantry, common areas, and team member recreation spaces.
• Support hospitality arrangements by preparing refreshments for meetings and visitors.
• Oversee transportation schedules and the daily operations of the Team Member Restaurant, ensuring cleanliness and compliance.
• Assist with general administrative and operational tasks as delegated by the Director of Human Resources.

Qualifications and Requirements

• Punctuality and reliable attendance.
• Physical capability to handle heavy objects like carts, large linen bags, and ironing boards.
• Competency in using cleaning equipment such as vacuum cleaners, brooms, spray bottles, and chemical dispensers.
• Ability to identify and read room and floor numbers accurately.
• Effective verbal and written communication skills.
• Willingness and ability to adhere to cleanliness standards across all accommodation aspects.
• Knowledge and adherence to Health and Safety procedures with capability to respond effectively in emergency scenarios.

About Hilton

Hilton is a premier international hospitality company that offers diverse lodging options ranging from luxury hotels and resorts to extended-stay suites and mid-tier hotels. Driven by the vision to spread the warmth and light of hospitality worldwide, Hilton emphasizes exceptional guest experiences and places its team members at the core of its success in delivering remarkable hospitality daily.