About
Government relations, public policy, and stakeholder engagement professional with over 10 years of experience across government institutions, telecommunications, international organizations, and donor-funded programmes. Experienced in policy implementation support, regulatory coordination, executive reporting, and multi-agency collaboration in highly regulated environments.
Experience
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Customer Experience & Administration ExecutiveSafaricom PLCOct 2021 – Present
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Location CoordinatorKazi Kwa Vijana Programme – National Government of KenyaJul 2019 – Oct 2021
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Team Lead – Huduma Number Registration ProgrammeGovernment of KenyaJan 2019 – Jul 2019
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Public Information & Administrative AssistantUnited Nations Office at Nairobi (UNON)Jun 2018 – Dec 2018
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Office AssistantMinistry of Interior & Coordination of National GovernmentJan 2014 – Jun 2018
Education
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Bachelor of Arts in Public Administration and GovernanceMount Kenya UniversityPublic Administration and Governance
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Diploma in Business ManagementKenya Institute of ManagementPublic Relations
Skills
- Report Writing
- Microsoft Outlook
- Regulatory Affairs
- Project Coordination
- Microsoft Excel
- Microsoft Word
- Procurement Coordination
- Government Relations
- Microsoft PowerPoint
- Government Liaison
- Compliance
- Stakeholder engagement
- Policy Analysis
- Records Management
- Executive reporting
- Programme coordination
- Public Policy
Courses & certifications
- Film Production Certificate · Filamujuani Academy · 2023
- African Civic Engagement Academy · University of Georgia · 2022
- Certificate in Agribusiness Management · Miramar International College · 2021
- SAFe Product Owner/Product Manager Certification
🗣️ Languages
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English · Fluent
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Kiswahili · Fluent
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Swedish · Basic
🏆 Achievements & awards
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Customer Experience Award
Award received at Safaricom PLC.
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Letter of Recommendation
Received from the United Nations Office at Nairobi (UNON).
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Commendation
Received from the Ministry of Interior, Kenya.