Virtual Relationship Manager - Disability Support

About the Role

The Virtual Relationship Manager dedicated to Persons with Disabilities will play a crucial role in building and nurturing strong client relationships. This position entails understanding and addressing client needs while offering specialized support tailored for individuals with disabilities. The role requires collaborating closely with different internal teams to improve service quality and ensure high levels of client satisfaction.

• Establish and sustain lasting relationships with clients.
• Deliver customized assistance and advice targeted at clients with disabilities.
• Work jointly with internal departments to fulfill client requirements.
• Gather and assess client feedback to drive continuous service enhancements.
• Perform routine check-ins and maintain ongoing communication with clients.

Team Environment

This position is part of a focused team committed to fostering an inclusive culture and ensuring client success.

Desired Candidate Profile

The successful candidate will combine technical knowledge with excellent interpersonal skills and demonstrate a deep commitment to disability inclusion.

• Prior experience in managing client relationships is essential.
• Familiarity with disability support services and frameworks.
• Strong communication capabilities paired with problem-solving skills.
• Empathy and attentive listening are critical attributes.
• A degree in social work, psychology, or a related discipline is preferred.

Benefits and Opportunities

• Permanent full-time employment with a competitive compensation package.
• Corporate environment emphasizing inclusivity and professional development.
• Options for working remotely, offering flexible work arrangements.
• Potential for career growth and advancement.
• Access to ongoing training and upskilling initiatives.
• A workplace culture rooted in support and diversity.

Additional Information

Only applicants with a minimum of one year of relevant work experience are eligible to apply. The company seeks to hire immediately and offers a salary range from 3,000,000 to 4,200,000 INR annually.