Vehicle Purchasing Assistant

About the Role

We are looking for a motivated and skilled individual to become part of our Customer Operations team at Drivalia. This role involves supporting the vehicle procurement process and handling the administration related to new vehicle deliveries. The main focus is to ensure a smooth, end-to-end management of new vehicle orders, guaranteeing timely and precise deliveries to customers by working closely with suppliers and clients.

Key Responsibilities

• Manage the order process from placement through to delivery, adhering to defined procedures, processes, and service level agreements (SLAs) to maintain exceptional efficiency.
• Negotiate and track discounts with the aim to maximize potential volume benefits.
• Coordinate vehicle fit-out requirements alongside third-party suppliers.
• Consistently monitor new vehicle delivery schedules to satisfy communicated deadlines and customer expectations.
• Proactively handle new vehicle registrations, considering arrival dates, contract expiries, and customer needs.
• Collaborate with customers, drivers, and suppliers to ensure vehicles are delivered within agreed and efficient timelines.
• Organize the return of vehicles to Drivalia in coordination with the delivery of new ones.
• Maintain and nurture relationships with manufacturers and suppliers, including active participation in meetings and events.
• Systematically manage all tasks to ensure accurate reporting and automated communications.
• Plan, execute, and oversee the annual vehicle supply tender procedure.
• Provide regular reports and presentations to management regarding the function's performance.
• Work closely with internal departments to meet business and customer goals.

Essential Requirements

• Strong organizational skills and consistent time management are critical for success in this role.
• A proactive and energetic self-starter with excellent teamwork and interpersonal abilities.
• Exceptional project management, decision-making, and analytical capabilities.
• Proficiency in Microsoft Office applications, especially Excel.
• Strong presentation and verbal/written communication skills.
• Dedicated work ethic with the ability to maintain performance under deadlines and pressure.
• Adaptability to work efficiently in a fast-paced environment with flexible multitasking.
• Customer-focused approach with empathy when appropriate.
• Prior experience in the automotive industry is advantageous, though not mandatory.