UX/UI Designer

Role Overview

This opportunity is with a global luxury brand that is in the middle of a major digital transformation. The selected designer will take ownership of the brand’s digital experience, lifting design quality while improving conversion through data-informed optimisations.

The position begins as a 6-month fixed-term contract, with a strong possibility of becoming permanent. It offers the chance to grow within a role that combines elevated visual design with performance-focused user experience work.

You will partner closely with the Chief Product Officer and Product Manager to shape the creative direction of the website, delivering precise, brand-aligned work that is visually polished and commercially effective.

Key Responsibilities

• Work with brand and marketing teams to turn campaign goals and brand guidelines into a consistent website experience, including page-level content planning and balancing creative ideas with business outcomes.
• Own and evolve the design system by maintaining reusable components, patterns, tokens and supporting documentation so the website remains consistent and scalable.
• Create detailed design specifications that clearly define responsive behaviour, interaction states, breakpoints and accessibility requirements for development teams.
• Produce high-fidelity mock-ups and interactive prototypes, then refine them through rapid iteration based on feedback, stakeholder input and testing results.
• Use AI-enabled design tools to speed up exploration and prototype development.
• Participate actively in Agile delivery processes such as stand-ups, backlog refinement, sprint planning and reviews.
• Collaborate with developers and QA teams to compare the front end against design intent, review pull request previews and help remove blockers.
• Analyse customer journey data using GA4, heatmaps and session recordings to identify friction points and generate hypotheses for improvement.
• Plan and prioritise A/B tests, evaluate their effect on conversion and revenue, and feed the findings back into the roadmap and design system.
• Present design decisions to senior leaders and cross-functional partners across Marketing, Retail, Tech and Brand, while managing competing priorities and building agreement.

Required Experience and Skills

• At least 5 years of experience in UX, experience design or CRO, preferably within eCommerce or digital retail, with clear evidence of commercial impact such as conversion growth and revenue improvement.
• Strong daily working knowledge of AI-powered design and productivity tools such as Claude, ChatGPT, v0, Bolt, Lovable, Midjourney or similar platforms.
• Excellent communication and influencing ability, including confidence presenting to executive stakeholders and handling differing viewpoints.
• Experience preparing annotated prototypes and acceptance criteria for development teams.
• Comfort using GA4, heatmaps and session recordings to turn behavioural data into practical design actions and testing plans.
• Exposure to Salesforce Commerce Cloud and/or Shopify is preferred.
• Familiarity with a headless CMS such as Contentful is preferred.
• Experience in e-commerce, luxury or considered-purchase retail will be an advantage.

Engagement Details

This is an initial 6-month fixed-term contract with the possibility of moving into a permanent role. The employer notes that the position offers excellent career progression.

Additional Notes

The role is based onsite in Sydney, New South Wales, Australia.

No salary, stipend, number of openings, education requirement, or specific application deadline was provided in the source information.

Applicants are expected to bring strong commercial design judgment, a data-led mindset and the ability to work effectively across product, marketing and technology teams.