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Telesales Representative

Digitide Solutions Limited

Mumbai, Maharashtra, India · Full Time

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Experience
Up to 5 yrs
Salary
INR 15,000 – INR 25,000 / month
Openings
1
Posted
7 तासपूर्वी
Work mode
In office
Education
HSC (12th pass)
Eligibility
Candidates who have completed 12th grade (HSC) and are either freshers or have up to 5 years of experience in call centers or BPO environments.
Resume
Required to apply

Where you'll work

Job description

Job Overview

Join Digitide Solutions Limited as a Telesales Representative handling both inbound and outbound calls within their Cross Sales Voice Process, located at Reliable Tech Park, Airoli, Navi Mumbai. This role requires engaging customers to address queries and identify opportunities to promote additional products or services.

Key Responsibilities

  • Manage inbound and outbound telephonic communication efficiently to resolve client questions and concerns.
  • Deliver outstanding customer service aimed at maximizing satisfaction levels.
  • Recognize and leverage opportunities to cross-sell or upsell company offerings during calls.

Candidate Profile

  • Candidates with 0 to 5 years of prior experience in BPO or call center settings.
  • Excellent communication abilities to effectively handle voice-based processes.
  • Competent with telesales techniques, inbound and outbound call handling, and customer support functions.
  • Educational Qualification: Minimum completion of Higher Secondary Certificate (12th pass).
  • Freshers are encouraged to apply.

Compensation

Salary ranges from a maximum of 18,000 INR monthly for freshers up to 25,000 INR monthly for individuals with experience.

Selection Process

The recruitment procedure includes two interview stages: an HR round followed by an Operations round.

Application Instructions

If interested, applicants should either call or send their resume via WhatsApp to the contact person, HR Pratiksha, at 8698488197 to arrange the interview.

Work styles they’re looking for

Voice Communication
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