Store Manager - Auckland

About the Role

Join Lovisa as a Store Manager in Auckland and take the helm of a dynamic retail environment focused on fashion-forward jewellery. This pivotal role requires a proactive leader who thrives in fast-paced settings and is passionate about inspiring teams to deliver exceptional customer experiences.

What We Offer

• Opportunities for career advancement as Lovisa expands globally, including promotions within stores or international transfers.
• Enjoy a paid day off on your birthday to celebrate personally.
• Access exclusive staff discounts on jewellery products, competitions, and recognition programs that celebrate outstanding contributions.
• Comprehensive training programs covering retail management, customer service excellence, and specialised skills such as ear and body piercing.
• A collaborative, fun, and supportive workplace culture that encourages shared success.

Responsibilities

• Motivate and coach your team to provide outstanding customer service that aligns with Lovisa's brand standards.
• Achieve sales goals and key performance indicators while maintaining an energetic and enjoyable store atmosphere.
• Manage daily operations including inventory control and ensure merchandise is attractively displayed and aligned with brand guidelines.
• Embed Lovisa's adherence to the 10 + 1 Culture Commitments to foster strong team unity.
• Deliver continual training and development to enhance team capabilities and confidence.
• Maintain visual merchandising standards that reflect current jewellery trends and attract customers.

Candidate Profile

• A confident and enthusiastic leader with a passion for fashion and the skills to motivate a team.
• Ability to effectively manage operations and cultivate a positive workplace culture through proactive leadership.
• Customer-centric approach, committed to creating memorable and personalised in-store shopping experiences.
• Results-driven mindset with a commitment to achieving sales targets and fostering an engaging environment.