Senior Talent Operations Program Manager

About the Role

A partner company based in the United States is seeking a Senior Talent Operations Program Manager to enhance and refine the systems, workflows, and data infrastructure that support efficient large-scale hiring. This critical role functions as a strategic collaborator with the Talent Acquisition team to elevate processes, technology use, and data-driven decision-making.

This position integrates expertise in program management, recruiting operations, analytics, and systems governance to deliver a smooth hiring experience. The successful candidate will develop scalable practices for recruiters, hiring managers, and candidates within a global setting, emphasizing automation, ongoing enhancements, and technology-driven transformation in talent operations.

Key Responsibilities

• Design, implement, and continuously enhance comprehensive recruiting workflows, covering intake, sourcing, interviewing, offers, and closing recruitment.
• Create standardized operating procedures, service-level expectations, and clear roles to elevate recruiter, hiring manager, and candidate satisfaction.
• Act as the primary authority and administrator for recruiting technology platforms such as ATS, CRM, interview intelligence, scheduling, and candidate experience tools.
• Oversee system settings, permissions, integrations, issue resolution, and vendor relationships in collaboration with technology teams.
• Identify and deploy automation and AI-powered workflows to streamline recruiting operations and increase scalability.
• Ensure data accuracy, governance, and standard reporting practices across recruiting systems and related integrations.
• Develop and maintain dashboards analyzing hiring efficiency, funnel metrics, sourcing success, and workforce planning.
• Create recruiting playbooks, resources, templates, and training programs to standardize practices and improve adoption.
• Lead onboarding and training efforts for recruiters and hiring managers on tools, workflows, and best practices.
• Collaborate with internal partners across Talent Acquisition leadership, Finance, People Systems, IT, and Legal for strategic projects and compliance.
• Drive ongoing improvement initiatives and manage operational project plans that deliver measurable business results.

Required Qualifications

• A minimum of 8 years’ experience in recruiting or talent operations roles involving process optimization.
• Background working within fast-growing, global, or decentralized organizations.
• Direct hands-on experience administering Applicant Tracking Systems (ATS), with strong preference for Greenhouse.
• Proficient in managing recruiting technology platforms like CRM, interview intelligence tools, scheduling, and candidate experience software.
• Strong knowledge of system configurations, vendor management, integration management, and permission structures.
• Expertise in analyzing recruiting data, interpreting trends, and offering strategic recommendations.
• Advanced proficiency in spreadsheets and business intelligence or reporting tools.
• Solid program and project management capabilities, including overseeing cross-team initiatives and setting operational agendas.
• Proven ability to optimize recruiting workflows, deploy new technology, and enhance efficiency.
• Experience incorporating automation and AI solutions to simplify processes.
• Outstanding communication and stakeholder engagement skills, enabling influence and clear leadership presentations.
• A systemic and service-minded approach with the capacity to prioritize competing projects effectively.

Compensation and Benefits

• Competitive base salary ranging from $153,000 to $192,000 annually, adjusted for experience, skills, and location.
• Potential to earn performance-linked bonuses.
• Equity participation opportunities.
• Extensive benefits package supporting health, wellness, and financial security.
• Participation in impactful talent operations projects within a tech-forward workplace.
• A supportive culture fostering innovation, ongoing learning, and career development.
• Ability to shape and influence the recruiting strategy and operational systems across a large global enterprise.

Additional Information

This position is managed by a partner company responsible for reviewing applications and coordinating further recruitment steps. Candidates will be vetted through an AI-assisted matching system assuring objective, timely, and fair evaluation against core qualifications. Final interview and hiring decisions are conducted by the partner company’s internal team.

Applicants should note that personal data will be processed in compliance with applicable privacy regulations to assess candidacy and facilitate communication with the hiring entity. AI technologies may assist in application evaluation, but all final hiring choices are made by human decision-makers.