Sales Development Representative – Outbound
Traincrest Technologies Pvt Ltd
New Delhi, Delhi, India · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 4 तासपूर्वी
- Work mode
- In office
- Eligibility
- Applicants must have outbound cold calling experience targeting clients in the US or Canada and be able to work fixed night shifts aligned with Pacific Time hours.
- Resume
- Required to apply
Where you'll work
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Job description
About the Company and Role
Traincrest Technologies Pvt Ltd builds software tailored for independent restaurant owners in North America, offering them their own ordering websites through USTraincrest and EzyBite. This helps restaurants avoid high fees charged by aggregators like Uber Eats and DoorDash, who typically take 25–30% of each order.
Primary Responsibilities
- Proactively cold call owner-operators of independent restaurants across the US and Canada, avoiding chains and franchises.
- Effectively overcome initial resistance such as “we're busy right now” to engage in meaningful conversations.
- Assess current aggregator fees restaurants pay, clearly explaining the financial benefits of their own platform.
- Take full ownership of the sales process from cold call to deal closure – this is not merely appointment-setting.
- Maintain an accurate and actively managed sales pipeline throughout every shift.
Work Schedule
The standard shift is fixed at 10:00 AM to 6:00 PM Pacific Time, Monday through Friday, which corresponds to 10:30 PM to 6:30 AM in India (adjusting by one hour during North American daylight saving time). Weekends are off. These hours are strict and cannot be altered. Reliable internet and power are mandatory throughout the shift. Candidates should only apply if these timings fit their lifestyle.
Essential Requirements
- Excellent English speaking skills to clearly communicate with cold-call prospects who can hang up anytime.
- Demonstrable experience in high-volume outbound cold calling, not inbound or warm leads, and proven success in that environment.
- Experience managing outbound sales processes specifically targeting US or Canadian clients; UK or Australian experience will not substitute.
- Resilience to handle continual rejection during calls without letting it affect tone or motivation.
- Comfort with performance metrics including number of calls made, conversations held, and deals closed.
Desirable Qualifications
- Experience selling to restaurants, hospitality businesses, or small independent entrepreneurs.
- Background in SaaS or software sales.
- Familiarity with working night shifts and understanding their impact.
- Experience owning deals end-to-end rather than just supporting part of the sales cycle.
Application Process
Candidates submit their CV via a dedicated online form. Every applicant completes a brief AI-driven spoken interview through their browser, designed to assess sales capability with no scheduling or wait times. The AI interview requires a quiet environment and mic and includes a practical sales task.
A human reviewer assesses all interviews ensuring fair consideration beyond just resume screening. Promising candidates meet the team and receive feedback within a few days.