Sales Development Representative

About Sease

Sease is a technology company headquartered in London, Ontario, with a distributed global team. Our focus is on transferring leading Information Retrieval research from academia into practical, real-world products. We specialize in crafting advanced Information Retrieval systems such as Search Engines, Recommender Engines, and Q&A systems designed to meet customer information needs effectively and intuitively. Our team includes experts in Apache Lucene/Solr and Elasticsearch, with active participation in ongoing research, a pillar of our company values.

Role Overview

We are seeking a Sales Development Representative to identify new opportunities and nurture existing customer relationships to maximize upselling potential. This role demands a keen understanding of Information Retrieval technologies and a commitment to genuinely grasping customers' needs, feedback, and perspectives to enhance our service offerings with integrity.

Key Responsibilities

• Acquire in-depth knowledge of our technology stack and effectively communicate value propositions to both business and technical stakeholders.
• Analyze client objectives and challenges to tailor solutions that align with their goals.
• Collaborate closely with marketing and engineering teams to craft strategies that expand our sales pipeline and accelerate business growth.
• Convert inbound and outbound leads into satisfied clients.
• Develop and strengthen relationships with clients to finalize sales and foster loyalty.
• Present, promote, and sell our product and service portfolio to new and existing customers.
• Identify and proactively reach out to potential customers through various channels.
• Participate in industry forums, meetups, and events to broaden Sease’s network.
• Explore and establish potential partnership opportunities.

Qualifications and Requirements

• Minimum of three years' experience in sales.
• Exceptional presentation, communication, and negotiation abilities; a persuasive and engaging personality is essential.
• Technical background in software engineering and Information Retrieval is highly advantageous; familiarity with Apache Lucene/Solr, Elasticsearch, or similar technologies is a strong plus.
• Demonstrated results-oriented approach with high energy and self-motivation.
• Strong work and sales ethics.
• Fluency in spoken and written English; knowledge of additional languages is beneficial.

Working with Sease

• Opportunity to work remotely worldwide for online activities, with in-person engagements expected in London.
• Flexible working hours to accommodate personal needs.
• Ongoing professional training and development.
• Provision of necessary business equipment including computer and mobile phone.
• Competitive base salary complemented by commission incentives.